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Trends & Research

One ID: A Step Closer To Reality

One ID: A Step Closer To Reality End-to-end seamless travel across borders came a step closer to reality when IATA member airlines meeting in Seoul for this year’s AGM unanimously resolved to accelerate the global implementation of the One ID initiative, which will be based on a single biometric identifier to move passengers... more ›
Posted in Airlines, News, Technology, Trends & Research

Happy With The Experience

Despite Mishaps, Business Travellers Are Content

Happy With The Experience While over half (54%) of business travellers have experienced a mishap while on the road for work in the last year – with 52% reporting they had a delayed flight and 40% a cancelled flight – the vast majority (86%) of global travellers are satisfied with their overall business travel... more ›
Posted in News, Tourism Organizations, Trends & Research

Understanding The Essentials

Orion Helping Canadians Understand Travel Insurance

Understanding The Essentials Orion Travel Insurance, a CAA company, has launched a campaign to make it easier for Canadian travellers to navigate and understand the essentials of travel insurance in advance of the busy summer travel season. Kellee Irwin, vice president of Orion Travel Insurance Company, says that: “As... more ›
Posted in Insurance, News, Tour Operators, Travel Agents, Trends & Research

ETC Study Explores Travellers’ Passions

ETC Study Explores Travellers’ Passions According to the European Travel Commission's (ETC) latest research – “Tourism Passion Communities – there's no doubt that interests and hobbies are a significant factor when it comes to the selection of a travel destination. Aimed at providing a better understanding of the key passion... more ›
Posted in Destinations, News, Tourism Organizations, Trends & Research

Oh, Canada

Jon Montgomery On Why Home Is Where The Heart Is

Oh, Canada Olympic gold medalist and host of The Amazing Race Canada Jon Montgomery is a proud Canadian – so much so that he reacts viscerally when talking about his homeland, writes assistant editor, Ann Ruppenstein in this issue of Travel Courier Digital. “I don't know why my body is reacting the... more ›
Posted in News, Trends & Research

Safeguarding Competitiveness

IATA Report Says UK Air Transport Jobs Could Be At Risk

Safeguarding Competitiveness IATA is warning that up to 120,000 jobs supported by air transport could be at risk from an erosion of UK air transport competitiveness. By contrast, employment could rise by 200,000 if the UK invests in cost-effective runway expansion, abolishes or reduces Air Passenger Duty (APD), and improves... more ›
Posted in Airlines, Destinations, News, Tourism Organizations, Trends & Research

ETC Predicts More Growth In 2019

ETC Predicts More Growth In 2019 In its latest quarterly report, the European Travel Commission reports that the demand for tourism in Europe is expected to maintain an upward trajectory over 2019 despite uncertain trade relationships between China and the US and a slowing Chinese travel demand. In this respect, the ETC –... more ›
Posted in Airlines, Destinations, News, Tourism Organizations, Trends & Research

Get Online Or Get Left Behind

Get Online Or Get Left Behind Sanovnik Destang, executive director of Bay Gardens Resorts in St. Lucia, is encouraging fellow tourism industry professionals to fully embrace the use of technology to drive business to their hotels, restaurants and attractions. Destang says that continued investment in the benefits of... more ›
Posted in Destinations, Events, News, Tourism Organizations, Trends & Research

Satisfaction Guaranteed

Food, Safety And A Friendly Welcome Are Montréal's Srengths

Satisfaction Guaranteed An Ipsos survey conducted for Tourisme Montréal, reports that 95% of leisure and business travellers who stayed in Montréal in 2018 were either satisfied or very satisfied with their experience. The proportion of those who said they were very satisfied has gone up 20% from 2006.... more ›
Posted in Destinations, News, Tourism Organizations, Trends & Research

IATA Transforming The Customer Experience

IATA Transforming The Customer Experience IATA is urging aviation stakeholders to embrace data and digital transformation to help deliver a frictionless customer experience while enhancing safety and efficiency. Alexandre de Juniac, IATA's director general and CEO, said: “We must transform paper-based and legacy processes into... more ›
Posted in Airlines, News, Technology, Trends & Research
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