Cruise Lines International Association (CLIA) has unveiled eight new training and professional development e-learning courses for travel agents, all of which will be available online as of April 29.
Created by CLIA’s professional development team, the courses offer business, niche, geography, sales and professional development content. The courses are easily accessible via computer anytime on CLIA’s web site.
“CLIA is excited to unveil our new Career Seascape e-learning offerings to help advance the expertise of our travel agent community,” said Cindy D’Aoust, CLIA executive vice-president, Membership and Operations. “We continue to evolve our available training courses and are committed to offering travel agents the best tools, techniques and tips to sell cruises. CLIA is looking forward to further engaging our travel agent community and building our course offerings both online and at in-person seminars.”
The new courses complement CLIA’s existing e-learning offerings, designed to help sharpen travel agent skills and create travel industry leaders. The new Intro to Cruising series is available to CLIA’s Diamond Travel Agency Members for free as part of their membership or for US$25 per course for all other CLIA members.
The initial series includes four course offerings, with additional courses launching later this year: Cruising 101; Cruising 201; Power Selling Skills; and Successful Qualifying. Additional e-learning course titles available for US$25 per course are What Have You Done for PR Lately?; Eat, Drink, and Cruise; Sell Your Passion; and Put the Person Back into Selling.
Between May and July, seven additional online courses will roll out. In addition to the new online offerings, some select courses are also being offered in person.