Club Med Taking Care Of Customers

Along with its flexible cancellation policy, the new “Safe Together” program with enhanced hygiene and safety measures in resorts, Club Med is now providing its clients additional Emergency Medical Assistance, including COVID-19 coverage, for all trips through April 30, 2021 to any resorts worldwide.

Club Med has worked to expand its Emergency Assistance Program around the world to ensure that clients have the peace of mind to enjoy their next trip to the fullest.

This extension to cover COVID-19 medical expenses is applicable for both individual and groups bookings and will be offered without any additional cost to all clients.

The assistance program, underwritten through Europ Assistance, provides all guests traveling before April 30, 2021 with coverage for emergency medical expenses during their stay, including those related to COVID-19:

  • Medical expenses abroad (up to €75,000 incl. tax / person)
  • Advance on hospitalization costs incurred abroad (up to €75,000 incl. tax per beneficiary)
  • The cost of an extended stay at the resort, if required by local health authorities
  • Medical evacuation and repatriation following accident and/or illness

For full details on coverage, go to .

Along with its comprehensive coverage now being offered to clients, Club Med recently announced “Safe Together” – enhanced hygiene and safety protocols implemented in all international resorts.

These comprehensive measures pertain to dining, Kids Clubs, activities and experiences, and all-encompassing hygiene/cleanliness throughout the resorts. The full scope of new protocols in regards to “Safe Together” can be found linked here.

The addition of the new measures allows Canadians to plan their next vacation with confidence, noting that Club Med Turkoise will open on Sept. 5, Cancún Yucatan, Punta Cana and Caravelle will open on Oct. 17. Sandpiper Bay reopened on June 12.

Other Caribbean resorts will reopen in Dec. 2020.

Go to for more.