Comfort Suites Kelowna honoured

A keen-eye for detail, attentive-service and a passion for excellence are ingredients in the recipe for success at The Comfort Suites Kelowna, which captured a prestigious 2012 Gold Hospitality Award from Choice Hotels Canada. “This mark of distinction recognizes our team’s superior guest service and dedication to hard work,”says hotel general manager, Carla Carlson. “To be identified as one of the top hotels in Canada is truly an honour. This award is a celebration of our entire team stepping-up to make guest satisfaction a top priority every day.”Gold award-winning hotels represent the top 10% of hotels in a wide-variety of performance matrixes – not an easy feat with over 300 hotels in Choice’s Canadian portfolio – and the Comfort Suites Kelowna is just one of 17 properties in Canada to receive this honour. “The Comfort Suites Kelowna is one of the best hotels within the Choice brand,”says Tim Oldfield, managing director for Choice Hotels Canada. “A gold award is well-deserved recognition of general manager Carla Carlson’s leadership and her team’s passion for hospitality excellence.”(