Travel Agent Appreciation

Crystal Cruises Pausing Its Operations

Ocean, Expedition Voyages Suspended Through April, River Cruises Through May  

Crystal Cruises is suspending voyages for its Ocean and Expedition ships through April 29, 2022; while its River cruises will be suspended through to the end of May 2022.

The cruise line’s president, Jack Anderson said that: “This was an extremely difficult decision, but a prudent one given the current business environment and recent developments with our parent company, Genting Hong Kong.”

Anderson continued: “Crystal has been synonymous with luxury cruising for more than 30 years and we look forward to welcoming back our valued guests when we resume operations. We wish to thank our guests and travel advisors for their incredible support during these ongoing challenging times.”

The suspension of operations will provide Crystal’s management team with an opportunity to evaluate the current state of business and examine various options moving forward, the company said in a statement.

Crystal’s three ships currently in operation – Crystal Serenity and Crystal Symphony sailing in the Caribbean and Crystal Endeavor in Antarctica – will complete their current voyages.

Crystal Symphony’s current voyage ends in Miami on Jan. 22, Crystal Serenity in Aruba on Jan. 30 and Crystal Endeavor in Ushuaia, Argentina, on Feb. 4.

Guests and their travel partners are currently being notified.

Crystal will provide a full refund of cruise fare paid, which will be processed automatically to the original form of payment so there is no further action on the guest’s part.

If the cruise was paid via a Future Cruise Payment or Credit, the full value will be returned to their Crystal Society profile account.

 

 

Posted in COVID-19, Cruise, News

 

 

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