Essential Tips for Flying Smart This Holiday Season

plane-wing over clouds GC

Just in time for peak holiday travel season, the Canadian Transportation Agency (CTA) has launched a series of videos to help air travellers ensure their trips go as smoothly as possible.

Available on the CTA’s web site (, the short clips explain how travellers can deal with some common problems such as ticketing issues, lost and delayed baggage or scheduling irregularities.

“During this busy travel period, many Canadians are taking flights to see family and friends or enjoy a vacation,” said Scott Streiner, chair and CEO of the CTA. “Most of these trips go smoothly, but occasionally, there are issues. The Agency is committed to helping travellers understand their rights and responsibilities, as well as the recourse processes available to them if problems arise that can’t be resolved directly with their airline.”