Travel Agent Appreciation

ACV has more time-saving tools for agents


Air Canada Vacations (ACV) continues to introduce time-saving tools that agents can use to complete and modify client bookings.

Resources include:

  • Online Seat Selection

Agents are now able to reserve seat selection online through ALL distribution channels including ACV’s travel agent website, SIREV, Amadeus, Sabre Vacations and Galileo Vacations instead of calling ACV’s reservations department. Plus, continue earning commission.

Bookings can be retrieved via TripBook and from here, agents can add regular or preferred seat selection to their client files.

Agents are reminded if making reservations through ACV’s online channels, final payments must be made online as well. Agents are also advised that Sirev does not accept cheque numbers as a form of payment for seat selection – credit cards only.

  • Book Your Own Groups

Agents can now also quote and book their own groups to Sun destinations online or through their GDS. Once they have shopped and booked their group package, agents can follow the online steps to book multiple PNRs – each PNR can hold a maximum of six passengers. Once this process is completed, agents will be able to obtain availability and the price of the group booking then mail ACV Groups’ department the PNR numbers at Group modifications, including name changes, or requests for other options, should also be sent to this email address.

  • All-In-One Cruise Packages

ACV has launched all-in-one cruise packages which include air, cruise, round-trip transfers and all taxes and added values. Also available for booking through all distribution channels.

Travel Courier Issue Date: Jan 19, 2017
Posted in Touring



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