European Waterways Ramps Up Service to Agents


For travel agents and tour operators, selling European Waterways’ unique luxury hotel barge cruising vacations can be as easy as “point and click,” says managing director Derek Banks (pictured).

“We have been expanding our sales staff and enhancing our sales tools to ensure all our agents receive timely, superior service on every call or correspondence.”

Among these tools is a secure, password-protected agent web site, where a user-friendly reservations system allows them to check availability and pricing, make reservations online for clients, and download sales and marketing material such as brochures and photographs. Many agents have already signed up. New agents can simply e-mail [email protected] and request an account from the sales team. Full details are also available on the Travel Agents area of the web site .

European Waterways also continues to expand its Vimeo channel at , where a range of short “white label” video clips are available to agents. They can embed these videos on their own web sites, use in e-marketing campaigns, or forward to clients.

European Waterways offers at least a 10% commission on all bookings.