Softvoyage has introduced several new enhancements to SIREV.
- Loyalty programs
Travel agents enjoy suppliers’ loyalty programs, which reward them for repeat business. SIREV agents can now key in their reward account’s personal identification code in the corresponding field of the SIREV booking form. Agents are then assured that their electronic reservation is counted towards their reward account’s balance, without the need to communicate with the supplier’s service desk.
This functionality is supported for the following loyalty programs: Transat (BONBON), Air Canada Vacations (ACV & ME Rewards) and Sunwing Vacations (STAR points).
- Seat selection for Air Canada and Air Canada Vacations
Seat selections for regular seats are now offered on SIREV for all flights and vacation packages booked with Air Canada and Air Canada Vacations. In addition to offering a value-added service to customers, seat selections are commissionable.
After a booking is completed, seat selections can be performed from “TripBook”, either by the agent via the “Bookings” tab, or by the customer directly if the agent chose to send the “TripBook” to his or her customer. The seat selection is added to the other features of “TripBook” such as the ability to view the detailed information about the products booked, to retrieve the traveller’s electronic documents, and to make a payment.
- More participant suppliers to the “Cruises” engine
Last year, Softvoyage announced important investments to the “Cruises” engine. The following suppliers are now available: Cruises packages (including air transportation) from major tour operators – Air Canada Vacations, Encore Cruises, Sunwing Vacations, and Transat; FIT cruises from Carnival Cruise Lines, Cunard, Holland America Line, MSC Cruises, Norwegian Cruise Line, Princess Cruises and Seabourn.