HAL Launches ‘Best Price Guarantee’

Holland America Line (HAL) is making sure that guests who pre-book the cruise line’s EXC Tours have the lowest rates through a new Best Price Guarantee program.

Best Price Guarantee is available on all ships and all itineraries except Asia cruises and promises that if a guest finds a comparable shore excursion elsewhere at a lower price, Holland America will provide an onboard credit of 110% of the price difference.

“Shore excursions are an essential part of the cruise for many of our guests, and we’re introducing Best Price Guarantee because we believe our EXC Tours offer exceptional value, competitive pricing and the highest quality,” said HAL president Orlando Ashford. “We’ve taken an extensive amount of care in creating experiences that showcase the best of each destination and offer something for every taste, whether it’s enjoying the iconic sites through a different lens or someone who’s looking for something special and unique.”

If a guest pre-books a Holland America EXC Tour (shore excursion) and then finds an equivalent tour that offers the same amenities and experiences, including date, time, duration, transportation and meals, then a request easily can be submitted through an online form up to seven days before cruise departure. Guests will be notified within two days of submission if the tour meets the requirements for Best Price Guarantee.

Numbering more than 4,100 tours in nearly 550 ports, Holland America Line’s EXC Tours are carefully crafted to ensure travellers are able to deeply connect with the people and places visited during each cruise.