In 2017, Hilton achieved record-setting growth, unveiled industry-leading innovations, and introduced new benefits for guests and team members.
The past 12 months marked a year of industry “firsts,” including the launch of Five Feet To Fitness, Hilton Honors loyalty program partnership with Amazon, Tapestry Collection by Hilton, and workplace innovations that received international recognition.
It was also the year that Hilton introduced a ground-breaking concept – Connected Room – the first truly mobile-centric hotel room that will let guests personalize and control their stays from the award-winning Hilton Honors smartphone app.
Christopher J. Nassetta, president & chief executive officer, Hilton, pointed out that, “Last year was another pioneering year for our team around the world, with the launch of new technologies, brands, and partnerships that redefine the guest experience.”
Nassetta continued, “After achieving record numbers across all development metrics, we look forward to driving even greater momentum as we charge toward Hilton’s centennial anniversary in 2019.”
Kevin Jacobs, chief financial officer, Hilton, observed, “For the third straight year, Hilton recorded its best ever results in net unit growth, approvals, and construction starts. We achieved 6.5% net unit growth, a record 51,574 net new rooms, and finished 2017 with the highest number of rooms under construction in the industry.”