Amadeus and Icelandair have signed a new agreement to develop a baggage reconciliation system, Amadeus Airport BRS, capable of offering real-time, automated loading, tracking and management of baggage.
As launch partner, Icelandair will deploy this solution as of mid-2014 on all its worldwide flights handled from its hub at Keflavik International Airport.
The new solution, which is fully integrated into the Amadeus Airport IT portfolio and the Altea DCS platform, will simplify existing baggage processes as all data required to manage baggage will be available via a user-friendly application interface located in Amadeus’ Data Centre. This interface will improve overall accuracy and speed, ensuring faster turn-around and departure times for all handled flights.
Icelandair’s vice-president, ground operations, Astpor Ingason commented, “We have realized a remarkable vision with Amadeus’ baggage technology — not only will we save on the heavy costs of complex teletype messaging technology, but will gain baggage handling accuracy thanks to its full automation and real-time processing.”
As a result, Ingason said that, “The repercussions will be immediately felt by all stakeholders in our hub, including passengers, who can expect an improvement in punctuality and quicker baggage delivery, while ground handlers will have a much more efficient and user-friendly system – it’s a win-win for all.”
Amadeus’ head of airport IT, John Jarrell said, “We are delighted to join forces in the development of this solution with our launch customer Icelandair. Our BRS solution will offer key baggage functionalities in a simple, plug-and-play application, enabling visible cost and time savings not just to Icelandair, but to the whole airport ecosystem.”