Industry veteran Louise Gardiner is joining The Agency Solution, a new division of The Travel Agent Next Door as vice-president.
Gardiner will oversee the strategic development and sales of the new storefront agency services network. She will recruit smaller store front agencies in the $3 million and under range that are seeking relief from the cost and workload of their admin and back office functions.
Gardiner started her 40-year career in travel as a small agency vice-president in the Kitchener Waterloo area. She was most recently a senior leader with Carlson Wagonlit Travel, responsible for setting and implementing CWT’s leisure strategy for the Associate Franchise Program in Canada. Gardiner brings years of experience in the leisure travel industry and has a proven track record in running successful operations and building strong teams. Gardiner also oversaw Carlson Wagonlit’s multi-branch network that spanned across Canada and is very aware of regional differences as they affect travel agencies.