Lufthansa Improves Its On Board Experience

Passengers travelling on Lufthansa’s short- and medium-haul routes will now enjoy a new experience aboard the carrier’s first Airbus 321neo, which departed recently from Frankfurt for Fuerteventura, and featured the modern Airspace Cabin.

In addition to Lufthansa, the new cabin will also be implemented by SWISS, Brussels Airlines and Eurowings, in new aircraft from the Airbus 320 family.

The cabin design and entrance area have been redesigned and now appear brighter and more welcoming. Human Centric Lighting, a specially programmed, flexible lighting system, illuminates the cabin with warm red light, graduated intermediate tones and then a colder blue light. Depending on the time of day, the light in the aircraft cabin is geared to the passengers’ biorhythms.

Seating comfort has also been improved: the side walls of the Airspace Cabin will offer passengers more space in the shoulder area. The modern washrooms are more user-friendly for people with limited mobility.

Other changes include the overhead bins, which have a 40 percent larger volume and can accommodate 60 percent more luggage, as they can be stored vertically in the bins.

Heike Birlenbach, head of customer experience for the Lufthansa Group, said that: “Regardless of the crisis, we continue to focus emphatically on a premium offering for our guests. For us, premium means providing high-quality, individualized and relevant offers for all our passengers at all times. With the new Airspace Cabin, we are significantly improving the travel experience on short-haul routes.”