Hotels & Resorts

Marriott International Launches ‘Business Access by Marriott Bonvoy’

Marriott International has launched Business Access by Marriott Bonvoy — a comprehensive online travel booking program designed as a direct channel for small to medium-sized businesses.

Business Access combines an expanded booking experience with benefits and rewards available only through Marriott Bonvoy’s travel program and portfolio of brands. Business Access by Marriott Bonvoy is now available to small to medium-sized businesses based in the United States, Canada, Europe, the Middle East, Africa, the Caribbean, and Latin America and is anticipated to expand to other regions.

According to a global survey commissioned by Marriott Bonvoy and conducted by Wakefield Research among business travellers at small to medium-sized businesses in the U.S., UK, Canada, and Mexico, 75% report experiencing frustrations with their travel booking platforms. 56% say they are difficult to use, 27% are unhappy with the inability to book travel and hotels from the same place, and more than a quarter (27%) express disappointment with the platforms’ lack of integration with their travel expense programs.

In fact, 58% are so unwilling to work within their current programs that they would rather ask for forgiveness than permission for booking outside their companies’ travel management platforms.

With Business Access by Marriott Bonvoy, companies have the ability to book hotels in the Marriott Bonvoy portfolio at a discounted rate, as well as flights, rail, and rental cars, within one easy-to-use multilingual tool. And Business Access includes additional features that satisfy business needs, such as access to live traveller data, real-time reporting, and expense management.

Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer, Marriott International, explained: “We recognize the significant value small businesses provide to the hotel industry, which is why we’re excited to combine the benefits of our award-winning travel program with a comprehensive suite of tools in Business Access by Marriott Bonvoy.”

Pinto continued: “Whether small to medium-sized businesses are looking for convenient online booking capabilities for their employees or better expense management solutions, the all-in-one platform, merged with our portfolio of hotel brands around the world, provides everything they need to manage their business travel needs.”

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