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Maximum services, info with iPad2 at Fairmont

Vancouver’s Fairmont Pacific Rim has become the first hotel in Canada to implement the ICE (Interactive Customer Experience) for personal and in-room iPad2 devices throughout all 377 guestrooms and suites in the hotel. More than just a virtual concierge, the ICE technology allows guests to customize their stay and interact with all areas of the hotel. A variety of guest requests can be met using the iPad2, including guestroom controls, restaurant reservations, in-room dining, spa treatments, valet parking, airport transportation/schedules, housekeeping requests, researching information on cultural and entertainment attractions and much more. The hotel will provides iPad2 devices in every guestroom with ICE technology as of mid-July. An ICE Mobile app has also been launched, allowing guests to download on iTunes prior to their arrival. Guests thus have the opportunity to plan ahead and maximize their time in Vancouver. (

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