New partner for Vacation.com

Vacation.com has launched a new partnership with Travel Agency Support Services, Inc. (TASS). By working with TASS, Vacation.com members gain 24-hour, seven-day a week access to airline seat selections, seat upgrades, and exchanges to help them accommodate their clients around the clock. In addition, TASS provides GDS support to help agencies with their day-to-day transactions. Vacation.com members can also work with the TASS support desk for assistance in making changes to a client’s existing reservation or create new reservations for member clients. Christine James, vice-president Canada for Vacation.com, said: “Our partnership with TASS allows Vacation.com to provide our members with another great benefit that can directly improve their clients’ overall travel experience. The 24-hour, seven-day a week access to crucial support services allows our member agencies to greatly increase the level of customer service they provide their clients — particularly our members’ business travel clients.”