Occidental now has dedicated wedding call centre

To better serve the valued bridal market, Occidental Hotels & Resorts has partnered with ASK ME, a company specialized in travel industry call centres to provide a private label call centre, allowing direct access to Occidental’s expert team of event co-ordinators.

“We have always maintained a commitment to making the wedding planning process as seamless as possible for our guests,” said Richard Rodriguez, vice-president of sales & marketing, Occidental Hotels & Resorts. “With the introduction of the dedicated wedding call centre and our new relationship with ASK ME, we are offering a more specialized wedding planning experience and bringing our level of customer service to new heights.”

Through the partnership with ASK ME, agents and potential wedding guests will be able to connect directly with the team of dedicated event planners who will assist with all elements of the wedding planning process, from the colour palette options to the tossing of the bouquet. With immediate connection to a wedding co-ordinator, guests can confirm and pay for reservations through the dedicated wedding call centre with bilingual sales specialists.

To access the dedicated wedding call centre, call 1-877-622-9337 or e-mail [email protected] on, Monday through Friday from 9 a.m. to 5 p.m.