Travel Agent Appreciation

Orion Travel’s new Virtual Medical Assistance

Orion Travel Insurance, a CAA-owned company, is now the first travel insurer in Ontario to offer in-province Virtual Emergency Medical Assistance, to provide easier access to emergency medical assistance while on the road. 


Orion Travel Insurance is enhancing its Multi-Trip Annual Plans and Multi-Trip Annual Vacation Package Plans with Virtual Emergency Medical Assistance that can be used while travellers are in their home province. 


“We felt it was important to add Virtual Emergency Medical Assistance to in-province travel, to help travellers preserve as much of their vacation as possible if faced with a medical emergency,” said Kellee Irwin, vice president, Orion Travel Insurance. “As COVID related restrictions begin to ease, we anticipate more people will be staying closer to home and choosing travel options within their home province. This will provide additional peace of mind to those who venture out.” 


Virtual Emergency Medical Assistance is already included as part of Orion’s out-of-province emergency medical coverage and will now extend to travellers within the province. The new service is free of charge and is automatically embedded into Multi- Trip Annual Plans and Multi-Trip Annual Vacation Package Plans since June 8. 


“Travellers have benefited from Virtual Emergency Medical Assistance while travelling abroad and between provinces for many years, but this same convenience has not been available for in-province travel,” continued Irwin. “Travel restrictions during the COVID-19 pandemic have highlighted this gap that has been previously overlooked by travel insurers. We are happy to respond and give travellers this added protection.”