Travel Webcast

Star Alliance earns award

The Star Alliance Lounge located at Tom Bradley International Terminal (TBIT) at Los Angeles Airport recently received the best Alliance Lounge at the Skytrax World Airline Awards for the third year in a row. Presenting the award to the lounge team Christian Draeger, Vice President Customer Experience Star Alliance, said: “We could have not received a better present for our Alliance’s 20th Anniversary. Getting this accolade three years in a row is testament to the fact that we have a fantastic team operating and managing our LA Lounge. The lounge opened nearly four years ago and customer feedback continues to be positive, underlining the fact that we are offering a very high quality experience on a consistent basis.” Member carrier Air New Zealand developed the Alliance’s LAX lounge and manages the facility on behalf of Star Alliance. Seen in the photo are Christian Draeger, VP Customer Experience Star Alliance (centre right) handing over the Skytrax Award for the Best Alliance Lounge 2017 to Anastasia Jenkins, Lounge Manager (NZ) / Star Alliance Lounge Los Angeles  (centre left), flanked by several Star Alliance member carriers employees in uniform. Go to for more.