Swan Hellenic has opened a new North America office in Fort Lauderdale in order to offer the close personal service to which it is committed across the United States, Canada and Mexico, including through a dedicated call centre.
Headquartered in Cyprus with offices in London, Dusseldorf and Monaco, together with a branch office in Hong Kong (serving mainland China, Taiwan and South-East Asia), as well as partnerships serving India, Japan and Australia-New Zealand, Swan Hellenic’s new North America office takes the cultural expedition cruise leader impressively close to offering global direct customer support less than year after it relaunched.
The company’s North America team is headed by GM Tom Russell, previously President of Cruise & Travel Executives, COO of Global Voyages Group and COO & Managing Director North America of Silversea.
Joining with him are Mitchell Schlesinger as Sales Director North America (previous extensive experience leading the sales activities of Norwegian Cruise Line, Orient Line and Voyages to Antiquity), Andrea Corman as Customer Relations Director (extensive guest-service experience with Voyages to Antiquity, Uniworld River Cruises and Oceania Cruises) and Nick Giersdorf as Marketing & Digital Director (ex-Chief Marketing Technology Officer at Global Voyages Group).
Tom Russell, GM Swan Hellenic North America, observed: “It’s a privilege for me and my amazing new team to bring the iconic Swan Hellenic to North America. We can’t wait to introduce sophisticated cruise-goers across the States, Canada and Mexico to the unique exploration, cultural and creative possibilities of cultural expedition cruising.”
Sail on over to https://swanhellenic.com for more.