Agents' Choice 2020

RAPID ENHANCEMENTS

Carnival Cruise Lines has implemented a program to significantly enhance emergency power capabilities, introduce new fire safety technology, and improve the level of operating redundancies across its entire 24-ship fleet. The enhancement program will cost more than $300 million, and rapid upgrades have already begun. The actions by Carnival will expand the availability of hotel services for the comfort of its guests in the rare instance of a shipboard event that involves the loss of main power. In addition, the plan will reinforce key shipboard operating systems to further prevent a potential loss of primary power. The improvement plan is the result of a comprehensive operational review, overseen by parent company Carnival Corporation & plc, initiated immediately after the Carnival Triumph fire in February. “All of Carnival Cruise Lines’ ships operate safely today. Each vessel already has effective systems in place to prevent, detect and respond to emergency situations, and we meet or exceed all regulatory requirements,”said Gerry Cahill (pictured), president and CEO of Carnival Cruise Lines. “However, by applying lessons learned through our fleet-wide operational review after the Carnival Triumph fire and by taking advantage of new technologies, we have identified areas for enhancement across our operations. These initiatives reflect our commitment to safe and reliable operations and an enjoyable cruising experience for the nearly 4.5 million guests who sail with Carnival Cruise Lines each year.”The initial increase in emergency generator power across Carnival Cruise Lines’ fleet of 24 ships will be completed over the next several months. An additional emergency generator will be installed on each vessel to provide for 100% of stateroom and public toilets, fresh water and elevators in the unlikely event of a loss of main power. The work is already underway and will not affect scheduled itineraries. Upon completion of the initial phase, the line will install a second permanent back-up power system on each ship to provide an even greater level of hotel and guest services if main power is lost. These additional services will include expanded cooking facilities and cold food storage, as well as Internet and telephone communications.

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