Sandals pledges unwavering support as Jamaica begins recovery
Sandals Resorts International released a message today, pledging “unwavering support” as Jamaica moves to begin its recovery from the impact of Hurricane Melissa.
In a message released today, Sandals Resorts International states that: “Following Hurricane Melissa’s landfall in Jamaica yesterday, we are grateful to share that all guests and team members staying at our resorts are safe. The safety and well-being of our guests and team members remain our highest priority.”
And it reports that: “Today, we continue to connect with team members across Jamaica and have begun comprehensive assessments of all resorts. We remain committed to keeping our guests, partners, and stakeholders informed and will provide updates as more information becomes available.”
Sandals also said that: “We extend our heartfelt gratitude to the guests who joined our teams in careful preparation and followed every protocol in Jamaica. Your cooperation, compassion, and sense of community lifted spirits and brought comfort during a challenging time.”
And it continued: “We also express deep appreciation to our team members across Jamaica for their extraordinary commitment and care as they balanced their responsibilities to guests while their own families and communities were affected by the storm. And to those who shared well-wishes from around the world—from past guests, travel advisors, partners, and friends—your encouragement and support mean more than words can express.”
Sandals Resorts International writes: “We understand that many valued guests have had their travel plans disrupted by Hurricane Melissa, and we are committed to providing all possible support. Our customer service team is reviewing upcoming travel arrangements and offering flexible options to help guests who may need to reschedule their vacation plans.”
And the resort operator said: “We will proactively contact guests with reservations in the next two weeks as a top priority. Guests may also contact us directly at 1-800-SANDALS for assistance. We kindly ask for patience and understanding as we manage a higher volume of calls during this time.”
In closing its message, Sandals made it clear that: “As Jamaica begins its recovery from Hurricane Melissa’s impacts, we stand ready to extend unwavering support. The Sandals Foundation has initiated proactive relief efforts across the island. Those who wish to contribute may visit www.sandalsfoundation.org to join the mission.”
