Sandals Provides Update On Bahamas Resorts

After assessing the impact of Hurricane Matthew on its resorts in the Bahamas, Sandals Resorts International (SRI) is advising that Sandals Royal Bahamian in Nassau, will postpone its originally scheduled Oct. 14 reopening and will remain closed until Oct. 25.

SRI also said that Sandals Emerald Bay in Exuma, which requires more extensive repairs than initial estimates, will officially close and reopen on Dec. 15, 2016.

Tammy Gonzalez, CEO of Unique Vacations, Inc. (UVI), an affiliate of Unique Travel Corporation, worldwide representatives of Sandals Resorts, said that UVI is working closely with clients affected by the closure of the resorts.

“We recognize the inconvenience this presents but we are committed to delivering the quality Sandals experience our guests expect and deserve. When we reopen, it will be right,” Gonzalez stated.

Impacted customers are advised as follows:

• Clients affected by the closure of Sandals Royal Bahamian or Sandals Emerald Bay will have one year to travel to the same resort at no additional cost for the resort stay.
• Clients wishing to revise to a different Sandals or Beaches Resort may do so at no additional cost for the resort when travel is completed by Dec. 20. For travel after that date, the guest is responsible for any difference in resort cost.
• All air penalties and fees will be covered by UVI for revisions made by Oct. 31.  Fees incurred after that date, will be the responsibility of the guest.
• Blackout dates apply.

Beyond the Bahamas, all Sandals Resorts and Beaches Resorts are open and fully operational including Beaches Turks & Caicos and the company’s properties in Jamaica, Antigua, Barbados, Grenada and St. Lucia.

Clients can contact our call centre at 1-800-SANDALS to make travel revisions.

Sandals Resorts International’s philanthropic arm, The Sandals Foundation has made an initial US$150,000 donation to relief effort in Haiti and the Bahamas, Caribbean neighbors who have been hit hardest by Hurricane Matthew.

This will seed a soon-to-be announced partnership between SRI, UVI, industry friends and guests to sustain the urgent need in these islands.

To join the Sandals Foundation in its efforts, tax-deductible contributions may be made at http://www.sandalsfoundation.org .