Scenic Luxury Cruises & Tours said it is delaying the launch of the Scenic Eclipse until late January of 2019.
The company’s founder and chairman, Glen Moroney, cited construction issues within the shipyard as having caused the delay.
Said Moroney: “Despite the best efforts of our Scenic Eclipse Build Supervision Team to make up construction time, we are not prepared to compromise the quality of the vessel and potentially impact guest experiences to meet the original late August 2018 launch date.”
Moroney continued: “We have apologized to affected guests for the inconvenience caused and confirmed that Scenic will provide a full refund for the cost of their Scenic Eclipse cruise and consideration of any other reasonable associated costs incurred with their travel plans.”
In addition, he noted: “The Scenic team will work closely with guests to reschedule their trip at a suitable time, for travel within the next two years. Scenic will provide all guests who rebook a Scenic Eclipse voyage during this time a future cruise credit to the value of 25% of the cost of their rebooked cruise.”
Scenic is contacting all guests and their travel agents affected by the delay as a matter of priority.