Sunwing is introducing a more flexible approach for changes to new bookings made in the next two weeks in light of the COVID-19 outbreak.
The tour operator stressed that the health, safety and well-being of its customers and employees is of paramount importance and they continue to monitor the COVID-19 outbreak closely.
The company also noted that operations across their destinations in the Caribbean, Mexico, Central America and the US have currently not been impacted by the virus and are continuing as normal. Sunwing acknowledged that customers may be reluctant to finalize plans and make a financial commitment due to the evolving set of circumstances and hopes the changes introduced can help customers book their travel with confidence.
For new bookings made between March 4-19, Sunwing will waive any administration fees associated with the first change. This applies to all new bookings with a departure date from now up to and including June 24. Any change must be requested at least 14 days prior to travel or normal conditions will apply. Regular conditions will apply should the change made result in a lower or higher price. Cancellation fees still apply.
These booking arrangements apply to all Sunwing bookings including flight and hotel only reservations together with both cruise and vacation packages.
Sunwing is also encouraging customers to purchase their Worry Free Cancellation Waiver for additional reassurance, which starts from $50 per person.