Travel Agent Appreciation

Sunwing Launches Enhanced Agent Portal

Sunwing is launching its enhanced agent portal as part of an ongoing commitment to providing a frictionless digital experience for travel agents. Agents booking their customers’ vacations to popular sun destinations with Sunwing can enjoy the added convenience of improved features and new tools on www.Sunwingagents.ca.

The new agent portal includes new features and updates to existing features that are critical to the booking experience, and will improve how agents interact with the portal. With convenient self-serve options available 24/7 and an intuitive design, agents can navigate the portal with ease and enjoy unlimited access to a suite of marketing tools, key information and resources, along with several new features and valuable tools designed to help agents increase their knowledge and save time, including:

  • Agent tools: Agents can stay in-the-know with information on current Sunwing promotions, view on-demand webinars, customizable flyers and more
  • Agent STAR rewards program: Agents can easily sign up for a STAR Card to start earning points for all qualifying bookings and manage redemption of STAR Points for cash
  • Destination entry travel requirements: Agents will have up-to-date information on entry requirements for all Sunwing destinations
  • Agent FAQs: Helpful agent information and answers to commonly asked questions will be provided for additional support

Sunwing’s Manage my bookings feature will now allow agents to perform self-serve transactions including adding payments and travel insurance, in addition to making changes to bookings, accessing and printing e-docs, selecting and upgrading seats, booking excursions and more.

Plus, agents booking group travel will enjoy easy access to the Group Sales Resource Centre and its services such as creating instant group quotes, with destination information on wedding planning services, group rewards and our hotel recommendations by group type readily available.

Andrew Dawson, president of tour operations for Sunwing, explained that: “Following the culmination of several months of hard work and dedication by the Sunwing team, we’re thrilled the new and improved www.Sunwingagents.ca portal is now live, providing more opportunities for our agency partners to book their customers’ dream vacations with Sunwing.”

Dawson continued: “As a vital resource for travel bookings, agents can take advantage of our innovative features and access valuable information that will arm them with the tools they need to address customer inquiries and secure more sales. We’re also pleased to offer agents an exciting contest opportunity to help them engage with and become accustomed to the new platform while earning covetable STAR points that convert into cash.”

For the month of April, agents will have even more opportunities to earn STAR Agent Rewards Points with Sunwing’s One Million STAR Points Contest. Agents registered with the STAR Rewards Program, as well as those who register at www.Sunwingagents.ca in April, can increase their chances of winning one of 10 weekly 25,000 STAR Points prizes that can be redeemed for cash, simply by logging in and interacting with the portal. Chances of winning points increases the more you log in and interact with various elements of the platform.

 

Posted in Agent Incentives, Canada, News, Technology, Tour Operators, Travel Agents

 

 

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