Airlines
Sunwing Vacations guests now travel on board WestJet-operated flights
Effective May 29, all vacation package customers with Sunwing Vacations will travel on board WestJet-operated flights.
This follows on the heels of the final Sunwing Airlines flights taking off on May 28, and the last aircraft being fully integrated into WestJet’s fleet, bringing a unified airport and onboard experience for all Sunwing Vacations customers.
Key changes to the customer journey are now in effect, in alignment with WestJet policies and ancillaries, as noted in Sunwing’s initial 2025 summer schedule announcement. These changes include:
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Sunwing Vacations package customers will now check in at the WestJet airport counter, or online on WestJet.com or the WestJet App (online and App check-in available 24 hours before departure);
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WestJet reservation codes (required for flight check-in) will be available via Sunwing’s Manage My Booking five days before departure;
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Customers will be entitled to one free personal item and one free carry-on item;
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An Early Booking Baggage Incentive is available for Sunwing Vacations customers, where the first checked bag will be free when booking a qualified vacation package at least two months before departure (specific booking and travel windows apply);
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Checked bags are also available for purchase for last-minute bookings, starting from $35 per bag;
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Travel advisors can select Standard Economy or Exit Row seating starting from $15 for their clients, with limited Extended Comfort seating available for an additional cost on select flight routes;
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Ancillaries including baggage, seat selection and excursions will be available through Sunwing’s Manage My Booking up to 24 hours before departure.
“This transition is important because it will deliver a unified experience to our guests, both at the airport and in the sky, in addition to enhancing connectivity and allowing us to provide more vacation packages to our valued customers on a year-round basis,” said Andrew Dawson, President of Sunwing Vacations Group. “I would also like to personally thank everyone at Sunwing Airlines for their incredible service and contributions. As our primary airline partner for more than 19 years, we would not be here today without the dedication of the airline employees who helped us make vacation dreams come true for so many Canadians from coast-to-coast. Thank you for all you have done for our mutual customers. As we look ahead to this next phase of Sunwing Vacations’ growth, I am confident our travel advisors and our mutual clients will experience the tremendous value of a Sunwing vacation alongside the enhanced benefits of travelling on WestJet flights, including caring crew, a friendly onboard experience and reliable service.”
This summer, travel advisors can look forward to booking their clients’ vacation packages to a variety of trending sun destinations including St. Maarten, Freeport and Panama, as well as longtime favourites such as Cancun, Puerto Vallarta, Punta Cana, Montego Bay, Varadero and more.
For more information about their client’s travel journey with Sunwing Vacations, travel advisors can consult the Sunwing Agent Portal or review the following flyer: WestJet Integration Customer Journey.
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