Taking Care Of Customers

Flight Centre, Allianz Global Assistance Team Up On Coverage

Flight Centre and Allianz Global Assistance have teamed up to cover certain emergency medical and quarantine expenses related to COVID-19 while travelling.

The COVID-19 Coverage and Assistance Plan was designed to help restore Canadians’ confidence in travel, and comes at no additional cost to the customer when they book an eligible Holiday Package (airfare + accommodation), as Flight Centre will cover the cost of the coverage to a participating destination.

Currently, Flight Centre offers the widest choice to Canadians, with participating destinations including Central America, the Caribbean, Europe, Asia, Africa and Australia/Oceania.

Customers who book a vacation, paid in full, on or after Sept. 9, 2020 and travelling between Sept. 9, 2020 and April 30, 2021 will benefit from this offer.

Michelle Suggett, vice-president retail, Flight Centre Canada, said that: “Our customers’ comfort and confidence are as important to us as their safety. We want to make sure they feel supported and that they have a relaxing, stress-free vacation. Anything we can do to help with that is essential. Until now, the question of ‘What happens if I test positive for COVID-19 at destination’ was unanswered: so we applaud Allianz Global Assistance for introducing a product that gives customers the security and peace of mind they need to travel once again.”

Allianz Global Assistance’s CEO, Chris Van Kooten said that: “COVID-19 has created a lot of uncertainty for Canadians. When they choose to travel under a level 3 travel advisory, we want to ensure they do so safely and responsibly.”

Van Kooten continued: “The COVID-19 Coverage and Assistance Plan aims to ease this uncertainty for Flight Centre customers booking a Flight Centre holiday and we’re pleased to expand our existing partnership with Flight Centre to provide this coverage.”

The COVID-19 Coverage and Assistance Plan provides benefits for Medical, Quarantine, Transportation and Repatriation expenses. Other medical costs, such as accidents or cancellations, are not covered under this policy.

Go to https://flightcentre.ca/covid-19-coverage-assistance-plan-administered-allianz for more on the new coverage.


Posted in COVID-19, Insurance, News, Travel Agents