AA Fares Gone From Orbitz


American Airlines’ fares are no longer on consumer sites powered by Orbitz. AA’s fares were withdrawn yesterday and the airline indicated that US Airways’ fares will come off Orbitz’s consumer web sites on Sept. 1, 2014. The carrier noted that corporate clients that use Orbitz for Business to book travel are not affected by this change.

Scott Kirby, president – American Airlines, said: “We have worked tirelessly with Orbitz to reach a deal with the economics that allow us to keep costs low and compete with low-cost carriers. While our fares are no longer on Orbitz, there are a multitude of other options available for our customers, including brick and mortar agencies, online travel agencies, and our own websites.”

AA indicated that it expects the changes will have minimal disruptions for its customers as its customers can continue to purchase tickets and all options for travel on American and US Airways through and American and US Airways fares are also available through reservations agents and other travel agencies.

Tickets already purchased through Orbitz websites remain valid for travel, but changes to reservations must be made through each airline’s reservations department.

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In response, Orbitz said that: “Our sites offer hundreds of airlines which are eager to capture the revenue American is choosing to forego and we will continue to show our customers a broad range of flight options to thousands of destinations in the U.S. and worldwide. Orbitz for Business is not impacted.”

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