The Travel Industry Council of Ontario (TICO) is enhancing its Education Standards Program for individuals aspiring to become Travel Counsellors and Supervisors/Managers.
In February 2022, TICO, in partnership with its education provider Oliver’s, will launch a new digital flipbook study manual for the Travel Counsellor and Supervisor/Manager certifications.
The new manual will feature updated content to reflect changes in legislation, as well as a more modern appearance and user experience.
Effective Feb. 28, 2022, TICO exams will be based on the newly revised study manual.
In the future, TICO will launch new, fully interactive online education and continuing education programs that have a strong focus on having students apply the program’s regulatory content.
Enhancing the education program will strengthen travel professionals’ knowledge as they enter the industry, which in turn will benefit the consumers they guide in their travel purchases.
All students who are currently registered for TICO’s Education Standards Program have received information about the transition process to the new study manual and exams.
The deadline to write the Travel Counsellor and Supervisor/Manager exams using the current study manual is Feb. 27, 2022. After this deadline, students will automatically switch over to the new study manual and exams.
For those in the process of completing either the Travel Counsellor or Supervisor/Manager certification, or are considering starting the process, a comprehensive list of FAQs can be found at https://www.tico.ca/blog/updates-ticos-education-standards-program .