Travel Agent Appreciation

TICO Issues Closure Advisory For Crystal Cruises

In an advisory to Ontario registrants, TICO advises that on Feb. 11, 2022, Crystal Cruises commenced an Assignment for the Benefit of Creditors, an alternative to formal bankruptcy proceedings, in Circuit Court in Miami-Dade County, Florida (the “ABC Case”). All future cruises have been cancelled and no cruises will be rescheduled in the future.

All cruises departing from a U.S. port with accommodations for more than 50 passengers are required, by U.S. law, to have secured financial coverage to reimburse passengers in the event of a failure.

Crystal Cruises has assigned Mark C. Healy of Michael Moecker & Associates, Inc. to carry out the ABC Case consumer claims process.

The deadline to apply for a claim through the ABC Case is June 11, 2022.

TICO advises that: “As it is not known how long the ABC Case consumer claims process will take or what the level of reimbursement may be, we advise consumers to file a claim with the Ontario Travel Compensation Fund at the same time to avoid missing the claim filing date (Aug. 12, 2022).”

It also provides potential eligibility and details for filing a claim against the Ontario Travel Compensation Fund.

And it notes that travel agents may also be eligible to recover commission payments from Crystal Cruises through the ABC Case claims process, please see the information at the end of this advisory.

To review the complete advisory from TICO, go to


Posted in Canada, COVID-19, Cruise, News, Tour Operators, Tourism Organizations, Travel Agents