Travelport Launches Smartpoint Cloud

Travelport has launched  Smartpoint Cloud on Travelport+. As a result, Travelport+ will now deliver a more intuitive and efficient way for travel agents to sell and service travel, all while increasing sales of higher-value services for suppliers.

Through Smartpoint Cloud, agents will be able to easily search, filter, find and create tailored packages to suit every customer type, including fully customizable hotel and flight search options and NDC offers.

Tom Kershaw, Chief Product & Technology Officer at Travelport, said that: “Travel agents are the true retailers of our industry, and launching Smartpoint Cloud on Travelport+ will help our partners to deliver more value to both their clients and suppliers.”

Kershaw continued: “Like any good tech innovation, these tools are simple to use and tackle key challenges faced by the travel advisor community. Smartpoint Cloud will further personalize agent workflows, help drive more revenue, and most importantly, impress customers.”

Built with the insight that agencies need to train and onboard new agents, the graphical user interface (GUI) on Travelport+ is designed to provide a more user-friendly, simpler experience that speeds up agent workflow. Agents who prefer to work in a traditional (cryptic) interface have the flexibility to do so.

Smartpoint Cloud’s retailing storefront helps agents understand offers and make more informed decisions within the robust offerings of air, hotel, car, and rail content available.

It provides better criteria to allow easy comparisons from any source, including both NDC and traditional air content side by side. Smartpoint Cloud also helps provide more transparency on offers, enabling agents to have the relevant information for comparison shopping at their fingertips.

Additionally, the newly expanded Trip Quote capabilities integrate both GDS and NDC offers, enabling agents to present more customized choices and better service, while offering travellers the ability to more easily compare prices. Smartpoint Cloud also enhances exchange capabilities to automate the calculation of accurate exchange costs and reduce errors.

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