VIA Rail Canada and Discount Car and Truck Rentals, an official rental car partner of VIA, will soon be providing even more of VIA’s customers with a seamless travel connection option when they arrive at the train station.
QuickCar white-blue-and-green branded rental kiosks will be installed at high-traffic VIA stations across the country. Six new locations are being added to those already in operation in Ottawa, Fallowfield, Kingston and London, bringing the total to 10.
Each kiosk is equipped with a credit card reader and driver’s license scanner. Once customers initiate the vehicle rental process, they are quickly connected to a live Discount agent who is trained to guide them through a fast and easy rental process. The live interactive video link lets the customer and agent confirm the rental agreement details, mobilizes the car using a smartphone and gets the customer on the road. Once the rental is processed, customers quickly receive an e-mail with instructions on how to access the rental vehicle from VIA Rail’s parking lot.
Discount’s new system also allows customers to return the rental vehicle using their smartphone or at the kiosk any time they choose – 24 hours a day, seven days a week.