Nearly 140 travel agents turned out for a Celebrity Cruises Travel Partner training event in Vancouver last week, and left with an elevated level of knowledge on the cruise line.
They came to the Marine Drive Golf Club on a rainy morning, had breakfast and worked until 1:00 under the tutelage of sales and product trainers.
Their numbers were split roughly in half within two categories – Five Star for those less experienced in selling Celebrity and an Advanced program for agents with more Celebrity selling time.
This was the second Celebrity training event in this format in Canada, after an earlier gathering at the Glen Abbey Golf Club in Oakville in March. “The agents were really inspired by the trainers,” said Brenda Yeowmans, strategic sales and market manager for Celebrity in Canada.
She noted that there has been an immediate upswing in sales enquiries following the events, and that these training sessions were “a huge success.”
Hosting the Celebrity Cruises training event in Vancouver recently were (l. to r.) Jennifer Barker, Celebrity regional marketing manager; Chad Kowalenko, market sales manager for the company; and Annie Preseault, market sales manager for Celebrity.