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In The Zone

Air Canada Set To Role New Boarding Protocol

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Air Canada has unveiled details of a new “zonal” boarding program that it will be rolling out in mid-December for all Air Canada, Air Canada rouge and Air Canada Express flights.

At that time, zones will be printed on all Air Canada issued boarding passes and all boarding passes issued by other airlines who support printing boarding groups on their current boarding pass.

Customers with boarding passes issued by other airlines who do not support printing zone numbers will board in the last zone to be called unless otherwise entitled to board in Zone 1 or 2 (similar to the process used by United Airlines).

SBY (standby) and GTE (gate) customers will not have a boarding zone printed on their boarding pass.

Customers eligible for Priority boarding will be allocated in Zones 1 and 2.

Zone 1 includes:

  • Customers travelling in Business Class.
  • Customers travelling in Premium rouge for North American and SUN destination itineraries.
  • Air Canada VIP, and their travel companions on the same PNR checking-in at the same time (excluding group PNRs).
  • Altitude Super Elite 100K, and their travel companions on the same PNR checking-in at the same time (excluding group PNRS).

Zone 2 includes:

  • Customers travelling in Premium Economy Class or on a Latitude fare.
  • Customers travelling in Premium rouge on itineraries outside of North America/Sun.
  • Altitude Elite 75K, Elite 50K, Elite 35K and Star Alliance Gold members, and their travel companions on the same PNR checking-in at the same time (excluding group PNRs).

As for Zones 3, 4, 5, once customers seated in Zones 1 and 2 (Priority Boarding) have been invited to board, Air Canada will continue to offer pre-boarding to those passengers who are travelling with children under the age of 6 or those who need a little more time to board. General boarding will follow the back-to-front principle.

Go to http://www.aircanada.com for more.

 

Posted in Airlines, News

 

 

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