AC ‘TOPS’ AGAIN

Air Canada has been named Best Airline in North America by the Skytrax 2013 World Airline Awards announced at the Paris Air Show. It is the fourth consecutive year Air Canada has been recognized as a leader in North America and ranked among the best airlines in the world. The annual poll, which is based on surveys of more than 18 million global passengers, is viewed as the key benchmarking tool for customer satisfaction by the global airline industry. “We are delighted that the Skytrax World Airline Awards has recognized Air Canada… This award places Air Canada among the very best airlines in the world and confirms our ongoing commitment to excellent service,”said Calin Rovinescu, president and chief executive of Air Canada. “The ongoing transformation of Air Canada is indeed succeeding and our Four Star services on the ground and onboard are second to none — with such amenities as our seat back entertainment, Maple Leaf Lounges, concierge service and Executive First cabin with fully lie-flat suites.””We congratulate Air Canada not only in winning this major award, but the fact they are continuing their success from earlier years to retain this title as the Best Airline in North America. This award for the Best Airline in North America is testament not only to the many improvements introduced by Air Canada during the past year, but to the standard of service being delivered by Air Canada staff in all customer-facing areas, on the ground and onboard flights,”said Edward Plaisted, chief executive officer of Skytrax.