IATA is calling for consumer protection regulation to address the responsibility shared by all stakeholders when passengers experience disruptions and released survey data showing most passengers trust airlines to treat them fairly in cases of delays and cancellations.
Whenever there is a delay or a cancellation, where specific passenger rights regulations exist, the burden of care and compensation falls on the airline, regardless of which part of the aviation chain is at fault. IATA therefore urged governments to ensure that responsibility for flight issues is shared more equitably...
Air Canada has inaugurated two strategic non-stop routes from its Montreal global hub to Europe.
The carrier’s non-stop, year-round service to Toulouse is the airline's fourth destination in France and marks the only year-round service between North America and southwestern France, connecting two global aerospace centres, as well as two dynamic francophone cities.
Additionally, Air Canada's seasonal services from Montreal to Copenhagen complement its year-round services to the Danish capital from Toronto.
Mark Galardo, Executive Vice President, Revenue and Network...
IATA has released its results for April 2023 and passenger traffic demand continues to be strong.
Results indicated that:
Total traffic in April 2023 (measured in revenue passenger kilometers or RPKs) rose 45.8% compared to April 2022. Globally, traffic is now at 90.5% of pre-COVID levels. At 81.3%, industry load factor was only 1.8 percentage points below pre-pandemic level.
Domestic traffic for April rose 42.6% compared to the year-ago period and has now fully recovered, posting a 2.9% increase over the April 2019 results.
International traffic climbed 48.0% versus April...
As IATA prepares for its 79th AGM in Istanbul, Peter Cerdá, Regional Vice-President, the Americas, International Air Transport Association (IATA), talked to Canadian Travel Press about challenges, opportunities, sustainability, NDC and a whole lot more.
Cerdá observed, during that conversation, that: “When things go wrong, customers should have the right to receive compensation. But why should airlines be forced to provide compensation if the disruption is clearly outside their control.”
For the full story, check out the latest issue of CANADIAN TRAVEL...
Air Canada and Chorus Aviation Inc. -- parent company of Jazz Aviation LP commented on Air Canada's arrangement for additional flying capacity with another airline for up to six De Havilland Canada DHC-8 aircraft.
Michael Rousseau, President and Chief Executive Officer of Air Canada, said that: “Jazz is our long-term Air Canada Express partner, and we are working together to increase flying activity within the framework of our existing CPA given the current, industry wide pilot situation.”
Rousseau continued: “As these efforts continue, and to help meet the needs and...
Condor Airlines inaugurated a new non-stop Frankfurt route from Edmonton International Airport (YEG), operating twice-weekly (Tuesday and Friday) on May 26.
All flights to and from Edmonton are operated on Boeing 767-300 equipment this summer and feature three classes of service (Economy, Premium and Business). This is Condor’s fifth gateway in Canada, joining Toronto, Vancouver, Halifax, and Whitehorse.
Mikko Turtiainen, Director of Sales, The Americas, said: “We are excited that Edmonton is our newest Canadian gateway and the latest addition to Condor’s growing North...
Air Canada is taking off with the strategic expansion of its winter sun network that includes four new routes from Toronto and Montreal to Monterrey and Los Cabos in Mexico and, La Romana and Fort-de-France in the Caribbean.
As well, Air Canada is deploying a substantial increase in capacity from its Vancouver hub to sought after sun destinations such as Mexico, Miami, Phoenix, Las Vegas and San Diego, and additional flights from coast to coast to popular winter vacation destinations in Florida, Mexico and the Caribbean.
Mark Galardo, Executive Vice President, Revenue and Network...
Transport Minister Omar Alghabra has announced that the Canadian Air Transport Security Authority (CATSA) will soon be launching a new Verified Traveller program that will offer a faster and more efficient screening experience for eligible travellers at select airports across Canada.
The new Verified Traveller program will replace the current Trusted Traveller program. By June 21, 2023, dedicated Verified Traveller screening lines will be available at select domestic and international checkpoints in the following airports:
Vancouver International Airport
Edmonton International...
Air Canada will begin non-stop, year-round service between Toronto and Yellowknife in December.
The new, three-times weekly service will provide convenient connections between eastern Canada and the capital of the Northwest Territories. Customers will also be able to connect onward from Yellowknife on Air Canada's interline partner, Canadian North.
Mark Galardo, Executive Vice President, Revenue and Network Planning at Air Canada, said that: “The North has a magical attraction and Air Canada is pleased to make it easier for customers to visit Yellowknife and beyond,...
The World Travel & Tourism Council (WTTC) wants governments around the world to ‘get serious’ about incentivizing Sustainable Aviation Fuel (SAF) production and set ambitious targets to produce adequate quantities.
Without meaningful quantities of SAF, the WTTC says that the aviation sector can’t decarbonize on a scale that will allow it to reach Net Zero by 2050, as committed to by the industry and supported by ICAO Member States.
The aviation industry expects to reach net zero carbon emissions by:
Delivering the maximum reduction in emissions at source, through the...