Airlines
WestJet Unveils Refreshed On-Board Experience
Following the successful launch of WestJet's Dreamliners from Calgary to London (Gatwick), Paris and Dublin, guests travelling across WestJet's global network can now experience the airline's elevated amenities and on-board experience. Tailored to showcase WestJet's authentic Canadian story, enhanced service offerings and products are featured across WestJet's Boeing 787 Dreamliners, 767 and 737 transatlantic service. Guests can expect to see updates continue to roll across the WestJet fleet throughout 2019 and 2020. “Our guests are going to love our uniquely Canadian products and...
Agents’ Choice: Two Decades Of Tracking Trends
For 20 years, Baxter Media has worked diligently to make the Annual Agents’ Choice Readership Survey the most-trusted and authoritative travel industry poll in Canada. And the result, Canadian travel agents have made it their own, voting for their favourite suppliers in growing numbers, year-after-year. Over two decades, we've learned a lot by listening to agents across the country because, no matter how you slice it, Agents' Choice is their survey. It's our way of giving them an opportunity to let suppliers know how well they're doing from one year to the next. So here it...
AC Introduces Maple Leaf Lounge Express
Air Canada has unveiled another convenient way for premium customers to work or relax prior to their flight with the Maple Leaf Lounge Express, located in the Toronto Pearson International Airport Terminal 1 – transborder departure area. The lounge joins the existing Maple Leaf Lounge as the second premium lounge product available to customers departing to the US from Toronto-Pearson. Business Class customers or those with select Altitude Status, as well as Star Alliance Gold members departing on an Air Canada, or United Airlines flight will be eligible to access the Maple Leaf...
Lufthansa Group Set For Major Expansion
The Lufthansa Group is on the verge of adding hundreds of planes to its fleet, one of a number of moves it says helps place it at the forefront of aviation industry advances. Hans DeHaan, the Lufthansa Group's senior official in Canada, told a Thursday Toronto gathering that it now has 221 planes on order, 20 of them B787 Dreamliners. DeHaan said Lufthansa is now the only Western Hemisphere airline to receive a five-star rating from authoritative airline-rating operation Skytrax. He also cited the airline's decision to upgrade its entertainment system, an upgrade that enables people...
It’s All About Agents
Baxter Media's 2019 Agents' Choice Awards Gala was all about travel agents and presenting sponsors – Air Canada, Sandals and Trafalgar – each thanked them heartily for their hard work and support. Representing Air Canada and Air Canada rouge was John MacLeod, vice-president of Global Sales & Alliances, who noted that since its launch in 2013 rouge has proved a huge success, now serving 70 destinations. “This would not have been possible without the agent support [we get] from across Canada,” he said. On behalf of Sandals, Gary Sadler, senior vice-president of sales,...
Agents’ Choice Celebrates Josef Ebner
Being presented with the W.H. Baxter Lifetime Achievement Award at last night's second annual Agents' Choice Awards Gala is just the latest highlight for a man whose career and life have seen many lofty achievements. Josef Ebner, regional vice-president - Canada and managing director of downtown Toronto's Chelsea Hotel has also received accolades from the likes of Hotel Association of Canada, Canadian Hotel and Marketing Sales Executives, the Greater Toronto Hotel Association, the Tourism Industry Association of Ontario, the Austrian Canadian Council, and SKAL. His efforts to create...
WestJet ‘Buy Business, get Gold’
WestJet has introduced a new WestJet Rewards offer, “Buy Business, get Gold,” giving guests the opportunity to become a WestJet Rewards Gold member before they fly until Feb. 29, 2020 with the booking of a round-trip Business cabin fare between Calgary and London (Gatwick), Dublin or Paris. “WestJet Rewards Gold status is designed to recognize and reward WestJet's frequent flyers with a wide-range of travel privileges,” said d'Arcy Monaghan, WestJet vice-president of Loyalty Programs. “Guests booking a Business or Business Flex fare on our Dreamliner will get the upgrade to...
TL Network Canada Awards Top Partners
Canadian agents and suppliers were among those celebrated at the annual Travel Leaders Network EDGE (Educate, Discover, Gather, Evolve) conference at the Gaylord National Resort & Convention Center in National Harbor, Washington, DC. “The Power of the Partnership Awards recognize our top producing members both in terms of their sales production as well as their program adoption,” Christine James, TL Network’s vice president Canada, told PressToday. “Travel Leaders Network is proud to honour these member agencies for their outstanding business acumen, utilization of Travel...