Airlines
Royal Caribbean Introduces Air2Sea
Royal Caribbean International has re-branded its air travel program Air2Sea. Previously known as ChoiceAir, the Air2Sea program offers guests “the lowest priced airfare on their choice of preferred airlines, plus the peace of mind of assured arrival to their ship.” In addition, guests have round- the- clock support from a team of Royal Caribbean air specialists to assist with any issues that may arise during their travels. Agents who book clients' airfare through the Air2Sea program are guaranteed the lowest price or Royal Caribbean will credit them 110% of the difference to...
ACV Has New Agent Number for Seat Selection
Air Canada Vacations (ACV) has introduced a new phone number for the trade for seat selection on flights to Mexico, the Caribbean and North America. As of today (Sept. 28), travel agents should call 1-877-752-8810 for seat selection, land remarks and to add Aeroplan numbers to files for Mexico, the Caribbean and North America. For Europe, Groups and Cruises, continue to use...
Le Beau Brings Fresh View To New Role At AC
Travel agents are an integral part of the overall Air Canada team and will be treated as such by the airline’s newly minted senior director of agency sales, planning and optimization. That’s the pledge from Louise Le Beau, whose extensive background in revenue management promises to bring a fresh approach to the relationship between Air Canada and its independent retail sales force, reports Montreal editor, Mike Dunbar in this week's digital edition of Canadian Travel Press. Although she’s never worked directly in sales, Le Beau says her experience in planning and data analysis...
Air Canada, Amadeus Connect On Deal
Air Canada and Amadeus have signed a new multi-year distribution deal that will see all of Amadeus' travel agency customers – both offline and online – having access to all fares and seat availability for the carrier. AC will take advantage of Amadeus Fare Families and Amadeus Ancillary Services, providing travel agency customers with access to the airline's complete range of merchandising content. The companies will also work together to leverage existing features of the Amadeus point-of-sale retailing platform, as well as new cutting-edge features under development, to offer...
Air New Zealand ‘Pleased To Seat You’
Air New Zealand brought its “Pleased To Seat You” road show to Toronto this week showcasing the airline's refitted Boeing 777-200 aircraft, featuring the award-winning Economy Skycouch and new Premium Economy seats. The new products will be available Oct. 25 on flights operating the Vancouver-Auckland and Houston-Auckland routes. Air New Zealand has eight 777-200ERs which are progressively having their interiors completely stripped out and replaced as part of a $100 million fleet refurbishment project. The refurbished aircraft features Air New Zealand’s new luxury leather...
On The Ice With Air Canada
Beginning this month, Air Canada will carry all seven Canadian teams under six-year agreements to provide air transportation through Air Canada Jetz, the airline's in-house, all-Premium charter service operated by mainline Air Canada pilots and flight attendants. The six-year agreements begin at the start of the 2015-16 season and cover the Montreal Canadiens, the Ottawa Senators, the Toronto Maple Leafs, the Winnipeg Jets, the Calgary Flames, the Edmonton Oilers and the Vancouver Canucks. In addition, the Toronto Blue Jays also have a six-year agreement with Air Canada. The...
Lufthansa Rolls Out New Business Class Cabins
New Business Class and Premium Economy cabins, as well as Internet access, are all part of Lufthansa's recently completed cabin renewal program -- the largest in the company’s history. As of now, only aircraft with new cabin interiors are in scheduled service. Thus, all 106 Lufthansa long-haul aircraft in the Business and Economy Class are equipped with the latest cabins and the newest seats. In 76 aircraft, passengers can indulge in the new First Class cabins. Lufthansa has also introduced its new Premium Economy Class on two Canadian routes, Vancouver-Frankfurt and...
Malaysia Airlines Continues Restructuring Plans
Malaysia Airlines is continuing with restructuring plans, part of which sees Charles McKee appointed the airline's new head of marketing. McKee, a graduate of Harvard University, has lived and worked in Canada, the US, the UK, Japan and Hong Kong. His previous roles included vice-president of marketing for Air Canada, as well as vice-president, International, at the Canadian Tourism Commission. In related news, Malaysia Airlines has leased six new A350-900s to replace its B777-200s which will all be retired before June 1, 2016. New Business Class seats will also be introduced by...