Noting the critical contribution tourism makes to European economies -- demonstrated by sustained growth even during the continent's continuing downturn -- the European Travel Commission (ETC) brought its Transatlantic Conference back to North America recently; holding the event in New York and indicating that it planned to make the conference an annual event. With tentative plans to hold the next conference in New York during the first quarter of 2014 under discussion. Representatives from the ETC's 33 national tourism organization members, industry partners who market Europe as a top...
Sabre has started selling pre-paid baggage for Air France-KLM. The airline has chosen to sell this ancillary product through Sabre using industry technology standards developed by ATPCo and IATA. The electronic miscellaneous document (EMD) standard allows an agent to efficiently purchase an airline's ancillary products on behalf of travellers in the same way they would a base airfare. This helps airlines generate revenue by making their ancillary products broadly available and easy to buy in all channels. Jean Wieviorka, Air France-KLM senior vice-president, corporate and distribution,...
LOT has introduced special round-trip Premium Club fares on the new B787 Dreamliner from Toronto to Poland for travel June 7 through Aug 15. Fares start from $1,667 (including LOT fuel surcharges, government and airport taxes, fees and surcharges). Premium Club features include 50 cm wide seats in a 2-3-2 three-row arrangement and 12.4-inch monitors with USB and electric outlets. Premium Club passengers also enjoy the comfort of a dedicated check-in desk at the airport and priority baggage handling and allowance. Premium Club sale fares are available for sale until June 2 for departures June...
WestJet has announced the departure of Cam Kenyon, executive vice-president, Operations, effective July 20. Kenyon will be returning to Denver to be with his family. "Cam has been an integral part of the WestJet team since his arrival in January 2011 and has shown himself to be a skilled and valued leader,"said Gregg Saretsky, WestJet president and CEO. "Cam exemplifies and embraces who we are, culturally. His contributions have been many and he will be greatly missed."A search for Kenyon's replacement is...
WestJet has announced the launch of new daily, non-stop service between Brandon, Manitoba and Calgary. The service will be operated by WestJet Encore's fleet of Bombardier Q400 NextGen aircraft. Bookings are available now on westjet.com for flights beginning Sept. 3. Introductory one-way fares are available from $161.83 Calgary to Brandon, and $130.33 Brandon to Calgary....
Amadeus and American Airlines have announced a new, long-term global distribution agreement that will enable Amadeus subscribers to continue to access and book the full range of American-marketed flights and lays the groundwork for Amadeus to offer American's full suite of additional products and services. Under the new deal, an end-to-end XML connectivity will be developed between Amadeus technology and American's interface. Once complete, this enhanced XML connectivity will facilitate expanded ancillary product distribution, real-time personalized offers, and improved merchandising,...
Etihad Guest, Etihad Airways' loyalty program, has hit the two million-membership mark, a significant milestone for the seven-year-old program. Mariam Mohamed Al Hammadi, the two millionth member, is 18 years old and lives in Al Ain, within the emirate of Abu Dhabi. To mark the milestone, Etihad welcomed Al Hammadi to the program with an Etihad Guest Gold card and a bonus starting balance of 200,000 Etihad Guest Miles. Etihad Guest Miles can be used to purchase more than 6,000 products on the Etihad Airways Reward Shop or converted to make cash payments with PointsPay, an exclusive, real-time...
Business Travel Coalition (BTC) applauded the just-released EU Article 29 Working Party's (WP29) letter to the International Air Transport Association (IATA) regarding the "New Distribution Capability"(NDC) agreed by IATA airlines in the form of IATA Resolution 787. The WP29 letter raised a number of privacy and human rights concerns about NDC, particularly traveller profiling after observing that under NDC, the airlines had the right to demand every traveller's nationality, age, marital status, travel history, shopping history, purchase history, frequent flyer participation and whether a...
Air Canada welcomed today's launch of Automated Passport Control (APC) at Vancouver International Airport (YVR), now giving US passport holders options for streamlining their airport travel experience while pre-clearing U.S. Customs at YVR. "Air Canada congratulates YVR's leadership in being the first Canadian airport to launch with U.S. Customs and Border Protection Automated Passport Control that gives customers tangible options to use technology to expedite the US pre-clearance process,"said Nick Careen, Air Canada's vice-president Airports, Call Centres and Customer Relations. "We look...
WestJet has been granted an exemption from Transport Canada requiring one flight attendant for every 40 passengers. The exemption, effective immediately, allows Westjet to have one flight attendant for every 50 seats on board the aircraft. "We are pleased that Transport Canada has granted this exemption,"said WestJet president Gregg Saretsky. "One flight attendant for every 50 seats is the accepted international practice and has been in place for decades around the world. This exemption will place us on a level regulatory playing field with US and international carriers who fly in and out of...