Airlines
Virgin Atlantic unveils new travel planning Concierge
Virgin Atlantic has unveiled its Virgin Atlantic Concierge across both the Virgin Atlantic and Virgin Atlantic Holidays websites, giving every guest access to an intelligent, always-on travel companion that redefines how journeys are planned and booked. Developed in collaboration with OpenAI and Tomoro teams, Virgin Atlantic is the first European airline to use OpenAI’s advanced voice models through its API to create an on-brand, personalized customer interaction. The digital Concierge combines the warmth and personality of Virgin Atlantic with cutting-edge AI...
Holiday Dreams Take Flight with Air Canada
Once again, Air Canada is celebrating the holiday season with a heartwarming new spot, Holiday Dreams Take Flight. This year’s live-action spot focuses on Dreams Take Flight, a long-running initiative powered by Air Canada employees, volunteers, sponsors and the Air Canada Foundation. Holiday Dreams Take Flight was launched this week in multiple forms – a combination of 90-second, 30-second and 15-second versions will be shown on social media and digital platforms. The video follows Kaiennenhawi (Hawi), a seven-year-old girl from the Kanien’kehà:ka community of Akwesasne,...
IATA reports European Air Traffic Control Delays Double Over Last Decade
In a newly released report, IATA reveals that Air Traffic Control (ATC) delays in Europe have more than doubled over the last decade, causing significant disruption for passengers. Air Traffic Flow Management (ATFM) delays in the region rose by 114% in the period 2015-2024. This is against a rise of only 6.7% in flight numbers over the same period. The analysis excluded delays caused by weather. Flight cancellations induced by ATC strikes were also not included in the analysis. Capacity limitations and staff shortages account for the majority of delays, issues that have been known...
WestJet, SAS strengthen partnership with reciprocal codeshare
WestJet has announced a reciprocal codeshare partnership with Scandinavian Airlines System (SAS), offering guests on both sides of the Atlantic enhanced access to a broader network of destinations all with the ease of a single booking. Now, guests travelling from Calgary International Airport (YYC) on WestJet's non-stop transatlantic flights to Paris and London Heathrow, can expand their horizons to some of SAS' most popular destinations. This new codeshare agreement allows guests to book their entire journey on one ticket, while offering seamless single connection, baggage...
Strike Averted: Air Transat and its Pilots reach tentative agreement
Air Transat and its 750 pilots represented by the Air Line Pilots Association Int’l (ALPA) have announced that they have reached a tentative agreement. In its announcement of the agreement, Air Transat said that “this agreement, which marks an important milestone in the process, lifts the risk of a strike and now allows its customers to travel with peace of mind. It will be submitted for ratification by the union members in the coming days.” Annick Guérard, President and Chief Executive Officer of Transat, said: “We are pleased to have finally reached a tentative agreement...
Airline Profitability Stabilizes with 3.9% Net Margin Expected in 2026
In its latest financial outlook for the global airline industry, IATA reports a stabilization of profitability even as supply chain issues persist. Highlights of the outlook include: Airlines are expected to achieve a combined total net profit of $41 billion in 2026 (up from $39.5 billion in 2025). While this would set a new record, the net profit margin is expected to be unchanged from 2025 at 3.9%. Net profit per passenger transported is expected to be $7.90 (below the 2023 high of $8.50, and unchanged from 2025). Operating profit in 2026 is expected to be $72.8 billion (up...
Aeromexico celebrates a decade and a half of connecting Canada and Mexico
Aeromexico is celebrating three important milestones in its operations to Canada: 15 years of flying to Montreal, as well as 10 years of connecting with Toronto and Vancouver. These destinations represent not only key routes for air connectivity between the two countries, but also a cultural, tourist, and economic bridge that has grown steadily for more than a decade. Over the past 15 years, the airline has connected Canada with Mexico through more than 30,000 flights. So far in 2025, Aeromexico has carried more than 325,000 passengers, meanwhile, between December and March, the...
Air Canada’s takes off to The Bahamas from Halifax and Ottawa
Air Canada has launched new nonstop flights from Halifax and Ottawa to Nassau, The Bahamas, as demand from both regions continues to surge. From Ottawa, travel to The Bahamas is up 54% year-over-year, and Nova Scotia has increased 85%. The direct flights are expected to accelerate that growth by removing connections and giving travellers a faster, smoother trip south. With warm ocean waters, sunny skies, and temperatures around 30°C, Canada’s ultimate winter escape is just a few hours away. The Honourable I. Chester Cooper, Deputy Prime Minister of The Bahamas, said of the new...