Air Canada welcomes customer service employees ratification of new collective agreement
Air Canada is welcoming the ratification of a new collective bargaining agreement with Unifor, representing approximately 6,000 contact centre, customer relations, concierge, airport in-terminal and customer journey management employees at Air...
Tags: Air Canada
Air Canada’s Glowing Hearted era begins as first A321XLR takes off
Air Canada’s first Airbus A321XLR took off this week with 182 passengers onboard for a scheduled flight from Montreal to Toronto, marking a whole new chapter is how and where the airline customers can fly. Mark Galardo, Executive Vice...
Tags: Air Canada, Airbus A321XLR
Air Canada, Abra Group team up to expand travel, connectivity between Canada and Latin America
Air Canada and Abra Group have signed a Memorandum of Understanding (MoU) to develop a broad, long-term strategic partnership. The agreement between the two companies would enable the partners to expand their global reach, providing customers...
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Air Canada launches new Billy Bishop, Chicago O’Hare service
The Chicago Department of Aviation and Air Canada celebrated the launch of the carrier’s first-ever route from O’Hare International Airport to Billy Bishop Toronto City Airport yesterday. CDA Commissioner Michael J. McMurray said: “On...
Tags: Air Canada, Billy Bishop, Chicago O'Hare
Air Canada, Unifor reach tentative contract agreement
Air Canada reports that it has reached a tentative collective agreement with Unifor – which represents about 6,000 contact centre, customer relations, concierge, airport in-terminal and customer journey management employees at Air...
Tags: Air Canada, Unifor
Air Canada rewarding advisors in May
Air Canada is recognizing the important role travel advisors play in the lives of its customers in May to celebrate Travel Agent Appreciation Month. The airline said that advisors offer trusted advice, insider expertise, and real-time support...
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Air Canada reports record Q1 operating revenues, suspends full-year 2026 financial guidance citing jet fuel pricing volatility
Air Canada says that “given the volatility and uncertainty in relation to jet fuel prices for the second half of the year, Air Canada has suspended its full‑year 2026 financial guidance.” The airline delivered that news as it reported...
Tags: Air Canada, Michael Rousseau
Air Canada celebrates arrivals of its first Airbus A321XLR
Air Canada has taken delivery of its first Airbus A321XLR, marking a milestone in the airline’s fleet renewal and growth. The fleet renewal will include a total of 30 of the A321XLR aircraft – 15 will be leased, while 15 are being...
Tags: A321XLR, Air Canada, Mark Galardo
Air Canada temporarily suspending flights from Montreal, Toronto to JFK
Air Canada is temporarily suspending its flights from Montreal to JFK and its flights from Toronto to JFK. The carrier told Travel Press Today (TPT) that since the start of the Iran conflict, jet fuel prices have doubled and, as a result,...
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Air Canada testing third-party ADR process to resolve APPR cases
Air Canada is beginning a limited pilot of an Alternative Dispute Resolution (ADR) process to test its effectiveness in settling customer claims for compensation filed under Canada’s Airline Passenger Protection Regulations (APPR). For the...
Tags: ADR, Air Canada, APPR, Marc Barbeau