Air Canada testing third-party ADR process to resolve APPR cases
Air Canada is beginning a limited pilot of an Alternative Dispute Resolution (ADR) process to test its effectiveness in settling customer claims for compensation filed under Canada’s Airline Passenger Protection Regulations (APPR). For the...
Tags: ADR, Air Canada, APPR, Marc Barbeau
Air Canada takes off for new destinations in winter 2026-2027
Air Canada announced is adding a number of new destinations to its global network for the Winter 2026-27 season -- including the only non-stop flights from North America to Tenerife in the Canary Islands. As well, the carrier has added...
Tags: Air Canada
Michael Rousseau retiring as Air Canada’s President and CEO
Air Canada’s Board of Directors has announced that Michael Rousseau has informed the Board that he will retire by the end of the third quarter of 2026, after nearly two decades of strong and dedicated leadership that has reinforced Air...
Tags: Air Canada, Michael Rousseau
Statement from Michael Rousseau, President and Chief Executive Officer of Air Canada
In a statement, Air Canada’s President and Chief Executive Officer, Michael Rousseau said: “I want to reiterate my deepest condolences to the families of the Jazz Captain and First Officer who tragically lost their lives, and recognize...
Tags: Air Canada, Michael Rousseau
Air Canada provides an update on Air Canada Express Flight AC8646
Air Canada provided a further update on the accident involving an Air Canada Express Mitsubishi CRJ900 upon landing at New York LaGuardia on March 22, 2026 around 11:30 p.m. The company said that Flight AC8646, operated by Air Canada Express...
Tags: Air Canada, Michael Rousseau
Air Canada, Jazz Aviation issue updates on Flight AC8646 accident at LaGuardia
An Air Canada Jazz flight was involved in an accident with a rescue and firefighting vehicle as it was landing at LaGuardia Airport on March 22, 2026. In an update on Air Canada said that Flight AC8646, operated by Air Canada Express carrier,...
Tags: Air Canada, Air Canada Jazz, Doug Clarke
Middle East Updates from MSC Cruises, TICO and Air Canada
As the U.S.-Israel military operation in Iran moves into its fifth day and Iranian drone and missile attacks spread through the region, there are a number of industry updates of note. Travel Industry Council of Ontario (TICO) CEO, Richard...
Tags: Air Canada, MSC Cruises, TICO
UPDATED — Middle East Update: Air Canada flight suspensions extended, operators provide updates
In an update today, Intrepid Travel said that in response to the rapidly evolving situation in the Middle East, “we have made the decision to cancel all departures of Intrepid trips to Egypt, Jordan, Oman and Saudi Arabia from 4th March up to...
Tags: Air Canada, Globus family of brands, Intrepid Travel, Middle East, Tauck
Air Canada expands Mexico presence with more summer capacity
Air Canada is strategically expanding its summer schedule to Mexico with 18% more seat capacity compared to last summer. As Canada and Mexico deepen ties, the airline is further strengthening its schedule to Mexico to support growing travel...
Tags: Air Canada, Mark Galardo
Air Canada reports Q4, full year 2025 results
Air Canada has reported its financial results for the fourth quarter and full year 2025 and provided its outlook for the full year 2026. Michael Rousseau, President and Chief Executive of Air Canada, said: “Air Canada finished 2025 with a...
Tags: Air Canada