Airlines
Lufthansa Group rolls out newly enhanced eXperts website for agent
The Lufthansa Group has enhanced its eXperts website for travel agents, with a new design and boasting a number of improvements to make their day-to-day work a lot easier. All relevant information on the Lufthansa Group airlines is now available in one place under the umbrella of Lufthansa Group for Business, the B2B portal for corporate customers and sales partners. The optimized website features a modern design and a more user-friendly content structure. With a practical search function, the desired topics can now be found particularly easily. Above all, support for service and...
Air Canada elevating regional flying experience
Air Canada is embarking on a major upgrade program for its regional fleet, in order to provide customers with a heightened level of comfort and convenience. Under the initiative, 25 De Havilland Dash 8-400 aircraft operated for Air Canada Express by Jazz Aviation LP (Jazz) will undergo a full cabin redesign to install new seating, new interiors and, on select aircraft initially, flying from Billy Bishop Toronto City Airport, onboard Fast, Free Wi-Fi in an industry first for this aircraft type. Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada, explained...
Emirates sets a course to fly above and beyond
Emirates clients who fly First or Business Class needn't worry about packing their PJs. Michael Roque, the Dubai-based carrier's senior sales executive for Central and Western Canada, told a Tuesday Toronto gathering jointly hosted by the airline and Dubai tourism authorities, that pajamas will be provided for them, and they may find themselves standing next to other pajama-clad passengers in an airborne lounge available for those travelling in either of those classes. Those passengers will also find "full sleeper seats." And those sort of offerings help the airline distinguish...
Girls Take Flight is back at Billy Bishop
Girls Take Flight is back at Billy Bishop Toronto City Airport and takes place on Oct. 4, 2025 from 10 am to 2 pm. The free event features exhibitors, static aircraft displays, flight simulations, a speaker series and more, providing an opportunity to learn about science, technology and educational pathways in aviation and aerospace. While open to all young people, Girls Take Flight is focused on inspiring young women to become the next generation of pilots, engineers, mechanics and scientists, as they continue to be underrepresented in the industry. The speaker series includes...
CUPE Requests Cancellation of Mediation, Move Directly to Arbitration for Wage Component
The Canadian Union of Public Employees (CUPE) has asked for the mediation process to be dispensed with and that the wage component proceed directly to arbitration. In August, Air Canada and CUPE reached a four-year tentative agreement for its flight attendants. That agreement, which was not ratified by the flight attendants, was achieved without concessions from the union and included improvements to wages, pensions and benefits, while also including a mutually agreed-to modernization of compensation for work performed on the ground. Details about the agreement can be found...
Air North appoints APG as GSA in 9 global markets
Air North, Yukon’s airline, has extended its partnership with APG and appointed the company as its General Sales Agent (GSA) in China, Finland, Hong Kong, Portugal, Singapore, South Africa, Thailand, Türkiye, and the UAE. As Air North’s GSA, APG will oversee all sales and marketing activities in these markets, ensuring comprehensive and dedicated representation of Air North’s services. These services include scheduled passenger flights across Yukon and northern Canada, offering safe, reliable, and efficient connectivity to remote communities and key destinations. Air North...
Air Canada says Thanks to travel agents with launch of Air Canada & Me program
Air Canada has launched a new program for travel agents to reward them for their support and for taking care their customers and Air Canada’s customers each and every day. Air Canada & Me – the airline’s first-ever travel agent incentive program designed for Canadian travel agents – is a free program that rewards individual travel agents for choosing to book their customers on AC Connex – the carrier’s next generation direct booking platform, using Aeroplan points as a key driver of the program. Mark Galardo, Executive Vice President & Chief Commercial Officer...
Welcome to the Evolution: Air Canada takes flight with summer 2026 international schedule
Air Canada rolled out the details of its international network for Summer 2026, featuring new destinations in Europe and Asia yesterday (Sept. 10), just a day after the airline revealed details of the upcoming addition of the Airbus A320XLR to its fleet. New routes that begin in 2026 include Montreal to Palma de Mallorca, Spain (announced as the first route to be operated aboard the Airbus A320XLR); Montreal to Catania in Sicily, Italy. From Toronto, Air Canada will re-establish non-stop flights to Shanghai and Budapest, along with increasing flights to Prague. And the...