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ACV Ready To Process Refunds Today

ACV Ready To Process Refunds Today Air Canada Vacations is advising that beginning today (April 13) it will begin accepting and processing refund requests from eligible customers whose vacations were cancelled as a result of the COVID-19 pandemic. The tour company indicates that its revised policy covers trips cancelled by... more ›
Posted in Canada, COVID-19, News, Tour Operators, Travel Agents

We Have Been Heard

Agency Groups Celebrate Air Canada Deal

We Have Been Heard The agency community is celebrating today following the announcement that the financial relief package agreed to by the federal government and Air Canada protects travel agency commissions. “Our messages have been heard,” was the reaction of ACTA president, Wendy Paradis as details of... more ›
Posted in Airlines, Canada, COVID-19, News, Travel Agents

WestJet, Government Continue Discussions

Company Says It 'Remains Focused On A Long-Term Solution'

WestJet, Government Continue Discussions All eyes on WestJet. With yesterday's deal between Air Canada and the federal government done, the industry is now turning its attention to where things stand with WestJet's talks with the government. In a statement released last night (April 12), the company said: "The WestJet Group of... more ›
Posted in Airlines, Canada, COVID-19, News

St. Vincent and the Grenadines Needs Help

St. Vincent and the Grenadines Needs Help St. Vincent and the Grenadines has issued an urgent appeal to the public for relief for those directly impacted by the April 9 eruption of the La Soufrière volcano. Eruptions continue and are now generating pyroclastic density currents. Explosions and accompanying ash fall are likely to... more ›
Posted in COVID-19, Destinations, News, Responsible Travel, Tourism Organizations

Flair Adds Ottawa-Kelowna Lift

Flair Adds Ottawa-Kelowna Lift Flair Airlines is adding a new, non-stop route between Ottawa International Airport (YOW) and Kelowna International Airport (YLW) beginning Aug. 4, 2021, with flights on Wednesdays and Saturdays. The carrier is expanding its network to include 19 destinations by summer; and it is will be... more ›
Posted in Airlines, Canada, COVID-19, News

Barbados Putting New COVID-19 Protocols In Place

Barbados Putting New COVID-19 Protocols In Place Barbados is making changes to its COVID-19 quarantine and testing processes beginning May 8. The country’s Ministry of Health and Wellness has approved the COVID-19 AstraZeneca, Moderna, PfizerBioNTech or Johnson & Johnson vaccinations for entry into Barbados and as of May 8th,... more ›
Posted in COVID-19, Destinations, News, Tourism Organizations

Roach Leaving BTMI

Carter Takes On Head Of Global Markets Role

Roach Leaving BTMI Petra Roach is leaving her role as Global Head of Markets and Interim CEO at Barbados Tourism Marketing Inc. (BTMI), and will join the Grenada Tourist Board later this year. Thanking Roach for her contributions, BTMI Chairman Roseanne Myers said: “She has been a tremendous asset to... more ›
Posted in Appointments, COVID-19, Destinations, News, Tourism Organizations

Make Your Voice Heard

TIAC Urges Members To Make The Industry’s Case To Ottawa

Make Your Voice Heard TIAC is urging those in this country's tourist trade to plead their struggling industry's case directly to elected officials as Ottawa's budget draws near. TIAC president Beth Potter told an April 9 TIAC industry update that the tourism industry has been particularly hard hit by the fallout... more ›
Posted in Canada, COVID-19, Destinations, Events, News, Tourism Organizations

Canadians Are Ready To Explore

Two Thirds Of Canadians Feel More Hopeful About Travelling In 2021

Canadians Are Ready To Explore Not to put too fine a point on it, the impact that COVID-19 has had on people’s daily lives has made the past year one of the hardest people have had to endure. And while there may still be tough days ahead, new research from Booking.com reveals that the appetite of Canadians to explore... more ›
Posted in Canada, COVID-19, Hotels, News, Resorts, Trends & Research

Porter Moves Resumption Date To June 21

Porter Moves Resumption Date To June 21 Porter Airlines says that it is moving its tentative resumption of service date to June 21. In a statement, Michael Deluce, president and CEO of Porter Airlines, said: “Over the past few weeks, government officials have openly discussed the relaxation of travel restrictions based on... more ›
Posted in Airlines, COVID-19, News
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