Tour Operators
Cuba: Ready For A Successful 2023 Winter Season
The Cuba Tourist Board hosted some 200 travel advisors and industry executives at Le Treport Weddings and Convention Center in Toronto last week, providing them with an update on the new and improved Cuba: the island’s new advertising campaign, new travel App, new Travel Cuba specialist program, new destinations, more flights, and elevated services. The evening included a trade show, where the travel advisors could get firsthand information from all major Canadian tour operators, airlines, and hotel partners representatives; followed by dinner/presentation and entertainment provided...
Meet The Transformed Transat
In his welcome to a select group of VIP travel trade partners out at its hangar at Toronto’s Pearson Airport this week, Transat’s chief sales and marketing officer, Joseph Adamo observed that: “2022 has really been about stabilizing and transforming the organization – that can seem like a paradox, how can you stabilize and transform -- but that's exactly what we are doing and are succeeding in doing.” Adamo continued: “2022 will have been a difficult year, but certainly the first piece of a successful restart and a successful recovery. We remain confident but we are...
Sunwing Returns To Saskatchewan
Sunwing is back in Saskatchewan this winter season, with weekly flights from Saskatoon and Regina beginning in November and continuing until April. The tour operator’s return will provide more options for local residents to travel to sun destinations this winter at affordable prices, at a time of rapidly increasing customer demand for tropical getaways. Andrew Dawson, President of Tour Operations for Sunwing, said: “We are pleased to announce our winter flight schedule for Saskatoon and Regina, offering residents accessibly priced vacation packages with the convenience of...
Not All Cancellations Are Equal
“Travel and tourism businesses need to work hard to protect their reputations and maintain loyalty in the face of disruptions that are out of their control. Under normal circumstances, customers are not going to blame the air carrier for delays getting through security and the like,” explains Peter Klayman, Director of Business Strategy for Bottle Rocket Studios. However, Klayman continues: “When we’re seeing mass flight cancellations …. customers are absolutely going to blame the airline not just for the flight cancellation, but for all delays within the airport that are...
More, More, More From Sunwing
Sunwing has unveiled a brand, new creative campaign and commercial -- More, More, More -- as it hones in on what customers really want on their all-inclusive getaways. And it's pretty simple ... they want more value ... and ... they want more experiences. Colourful. Vibrant. Energetic. And undeniably cool, Sunwing's commercial spot captures the on trend, carefree vibe of the 1970s, and is rich with vacation inspiration and wanderlust. It moves beyond what Sunwing is already well known for – vacations at accessible prices with mass appeal – and shows how Canadians not only...
Sunwing Returns To Atlantic Canada
Sunwing is returning to Atlantic Canada this winter season, with weekly flights from six airports beginning in January until May. The company’s resumption of winter flights from airports in Nova Scotia, New Brunswick and Newfoundland comes following a difficult two years brought on by the pandemic and resulting travel restrictions, and is a signal of the tour operator’s ongoing commitment to eastern Canada and offering its residents seamless travel options from their local airport of choice. Deana Murphy, Vice President of Retail Sales for Sunwing, said: “It’s been a...
Royal Irish Promotes John Fallon
Royal Irish Tours (RIT) has ‘doubled’ its sales team in Canada, from one to two; promoting John Fallon from its reservations department to the position of Sales Manager, Canada. This might be a little confusing for advisors as there are now two 'Johns' on the sales team, both from Ireland (John Fallon, Sales Manager and Jonathan Sargeant, who is now Director of Sales). Fallon completed his Master’s in International Tourism at the University of Limerick in 2017 before immigrating to Canada where he took up a role in RIT’s reservations department. Growing up on the west coast...
TICO Ready To Meet The Challenges Of The Future
In a conversation with Canadian Travel Press, Richard Smart, President & CEO of the Travel Industry Council of Ontario (TICO), observes that while “the challenges of the pandemic are far from over, but there is a sense that we’re finally on the path to recovery.” Smart told CTP that: “We’re feeling a sense of optimism from industry. The challenges of the pandemic are far from over, but there is a sense that we’re finally on the path to recovery. Consumers are increasingly feeling confident travelling again. Public health restrictions continue to be lifted at the...