Tour Operators
A Little Domestic Incentive From Intrepid
Travel advisors are being offered the chance to win two spots on one of Intrepid Travel’s domestic tours as part of the operator’s new North America Domestic Travel Incentive promoting its range of sustainable, closer-to-home domestic tours in the U.S. and Canada. Running from April 15 to May 15, 2021, the month-long incentive will reward advisors through a ballot system: each time a travel advisor books a client on a domestic tour with Intrepid they will earn three ballots; for selling any Intrepid Travel tour they’ll receive two ballots per client; and one ballot will be...
Tauck Restarting U.S. Tours By July 1
In an email to guests and travel advisors, Tauck CEO Dan Mahar revealed that Tauck plans to fully restart its U.S. tours by July 1. Mahar advised that Tauck’s “Southern Charms: Savannah, Hilton Head and Charleston” itinerary have already begun operating, to be followed this month by “New Orleans & Mississippi River Country,” with other popular tours across the country relaunching in the coming months. Guests and travel advisors can access information on specific tour departures at a new Open for Travel page on Tauck’s website. Along with providing several...
Travel Restrictions Uncertainty Dampens Summer Demand
While European operators were banking on summer 2021 providing an opportunity to start generating some much-needed income, many travellers remain hesitant and the anticipated travel boom may not occur to the desired extent. That’s the message from GlobalData which notes that the uncertainty over what travel restrictions will be in place is resulting in many travellers remaining reluctant to book. A poll conducted by the data and analytics company indicated that quarantine requirements and travel restrictions remain the two main deterrents to international travel with 58% and 55%...
Air Canada, ACV Brief Trade On Refunds, Commissions
Following the news that a long awaited deal between Air Canada and the Canadian government had been reached, the airline and Air Canada Vacations executives held a virtual travel trade town hall yesterday (April 13). Lucie Guillemette, Air Canada’s Executive Vice President and Chief Commercial Officer — and the newly announced President of Air Canada Vacations — kicked off the meeting outlining several key takeaways for travel advisors. Notably, the scope of refunds also applies to customers who voluntarily chose to cancel non refundable tickets, not just flights cancelled by Air...
TravelBrands Rewards Loyalty
Agents will be sailing with TravelBrands and its new cruise offer that benefits both travellers and travel agents. Until April 30, 2021, agents who book a future 50-plus night cruise sailing can earn 25,000 Loyalty Rewards points. Nathalie Tanious, COO, TravelBrands, said: “We know travellers cannot wait to see the world again, and a cruise around the world is the perfect way to experience multiple destinations in one getaway.” Tanious continued: “There are unique itineraries that create unforgettable journeys with hidden gems. Plus, this offer also rewards...
ACV Ready To Process Refunds Today
Air Canada Vacations is advising that beginning today (April 13) it will begin accepting and processing refund requests from eligible customers whose vacations were cancelled as a result of the COVID-19 pandemic. The tour company indicates that its revised policy covers trips cancelled by Air Canada Vacations or by the customer. Customers have the option to request a refund for any reason if their booking was made before April 13, 2021 for travel on or after Feb.1, 2020. ACV also said that it is “pleased to announce that we will not be recalling commissions from agents once...
Spring Into Travel With Collette
Collette is ready for spring and to celebrate, it has launched its Spring into Travel sale that offers travellers planning trips for the second half of 2021 and beyond up to 20% off tours. Travellers can book between April 12, 2021 and April 23, 2021 for travel dates May 1, 2021 to Aug. 31, 2022 on a wide range of worldwide travel destinations including the Oberammergau Passion Play in 2022. Collette is also making the health and wellness of its clients a top priority with its Traveling Well Experience, agents can be assured that the health and wellness of their clients remains a...
TruTravels Making It New In Canada
For the first time, TruTravels – which specializes in youth travel and social adventure – is expanding its trade sales into Canada. Timing of the move to sell via the trade comes as the company is making it easier for agents to connect travellers to the right trip by categorizing its collection into four styles of travel. According to TruTravels’ co-founder, Mark Pope the pause in international travel caused by the pandemic has given the company the opportunity to rethink its product positioning in terms of changing traveller needs and wants, and how they can make their...