Tour Operators
Hola Sun Holidays announces temporary suspension of Cuba flights
Hola Sun Holidays has announced that it’s temporarily suspending all flights to Cuba until April 30, 2026. In a statement, the tour company said: “We understand the importance of your travel plans and sincerely regret the inconvenience this situation may cause. This decision is due to circumstances beyond our control.” For clients currently in destination, Hola Sun said that in collaboration with Air Transat, Caribe Sol will be arranging repatriation flights to Canada over the coming days. If there are any changes to your scheduled return date, details will be communicated...
Collette names Coupland as new Head of Sales Canada
Collette has named Shane Coupland as its new Head of Sales, Canada. Coupland will be responsible for overseeing sales strategy, partner engagement, and market growth across the country. He brings extensive travel industry experience and a proven track record of success in the Canadian market. He previously served as Director of Travel Sales & Retail Operations at CAA Atlantic, where he led sales and service operations, strengthened key partnerships, and implemented strategic initiatives that expanded market share. His background also includes global sales leadership and...
An Open Letter from the Cuba Tourist Board to the Canadian Travel Industry
In an open letter to its partners in the Canadian travel industry and their loyal travellers, the Cuba Tourist Board writes: “For decades, the bond between Cuba and Canada has been more than just a matter of tourism; it has been a profound friendship built on mutual respect, shared memories, and a deep-seated love for our island’s culture and people. Today, we write to you to express our deepest gratitude for your unwavering support.” “Due to logistical challenges we are currently facing which are beyond our control—stemming from a complex global geopolitical landscape...
Globus delivering what today’s travellers want — freedom and ease
The Globus family of brands is placing a spotlight on the ultimate indulgence: being fully present, immersed in culture, connected to place and free from the distractions that pull attention away from the moment. It’s an approach that responds to the fact that today’s travellers are redefining what luxury really means in an era of constant notifications, endless scrolling and always-on schedules. Globus points to new research from MMGY Travel Intelligence that shows that travellers are craving experiences that foster deeper connection and discovery. In fact, the top macro...
Carriers temporarily suspend Cuba flights, move to ferry passengers back to Canada
Canadian airlines have now temporarily suspended their flights to Cuba and are moving to ferry passengers on the Caribbean island back to Canada. The temporary suspension comes after Cuban authorities advised that the supply of aviation fuel would be unreliable and not available to international carriers. WESTJET GROUP In a statement, WestJet said it is responding to the developing situation in Cuba and the latest travel advisory by Global Affairs Canada. At this time, the Government of Canada continues to advise travellers to exercise a high degree of caution when travelling...
Operators implement flexible rebooking options for Cuba
Both Transat and Air Canada Vacations have introduced flexible rebooking policies as a result of the ongoing power outages and hotel closures in Cuba. And this morning, the Cuban government has told international airlines that they would no longer be able refuel on the island due to those fuel shortages. In a message to travel advisors from Transat’s commercial team, advised that: “For any travel file with an arrival date between Feb. 7 and April 30, 2026, at a hotel affected by a temporary closure, travellers may change the date, hotel or destination without penalty.” It...
VisitBritain shares a reminder on the ETA for travel to Britain
The start date for the legal requirement of the Electronic Travel Authorization (ETA) for travel to Britain is fast approaching, VisitBritain said in a reminder on the change. From Feb. 25, 2026, the UK Home Office has upcoming changes to travel requirements for nationalities that do not require a visa for short stays of up to 6 months – and that includes Canadians. VisitBritain notes that: “We understand that changes to UK entry requirements can raise questions for both travellers and advisors, particularly during transition periods. To support you in helping visitors navigate...
Goway GroupsOnly expands leadership team
2025 was a banner year for Goway GroupsOnly and as a result, it’s expanding its leadership team and holding a sweepstakes for travel advisors in February. Goway GroupsOnly enjoyed a record year in 2025, with 25% growth in sales and 100 groups bookings made in December alone. Goway GroupsOnly continues to capitalize on the industry-wide growth in custom group travel and emerging trends for the year ahead. These include: Longer lead-time for bookings to secure space in popular destinations such as Japan and Italy. Last-minute bookings to capitalize on timely deals and...