Intrepid Group has extended its hours of operations and will now serve travel agents 24 hours a day, seven days a week.
The new system will connect Intrepid’s North American sales office in Toronto and Petaluma, California, with regional sales teams in London and Melbourne.
This will allow agents to reach out directly to a reservations agent for client bookings or questions on over 1,500 Intrepid Group itineraries around the world.
Creating a global system will allow agents to service client requests at all hours of the day and significantly reduce call wait times.
The...
Arctic Kingdom says its new website makes the Canadian Arctic easier to explore.
The tour operator says dramatic landscapes, unique wildlife, culture, and bucket list experiences await those who visit the Arctic.
It adds that its “completely redesigned and mobile website inspires and brings awareness to this incredible vast and ever-changing place in the world, makes it easier for travellers to get here now, and empowers travel agents to confidently promote this incredible destination.”
The site has a new travel agent section that includes tools and information to help agents...
Given the historic anniversary significance of 2017 for Canada, any number of Canadian cities would have been appropriate venues for hosting the country’s principle tourism marketplace, reports western editor, Ted Davis in this week's digital edition of Canadian Travel Press.
But it was Calgary’s turn to go to the front of the line as the host city for Rendez-vous Canada in 2017 – the same year that Canada marks its 150th birthday.
This definitive frontier city, with the sprawling, fertile prairies in its backyard, and the spectacular Rockies in front, made the most of the...
Transat is celebrating the start of the sale of its flights to Tel Aviv for the summer of 2018 with a special groups promotion – savings of $50 per person for bookings made by June 30 and the 21st passenger flies for free.
On its Israel flights, Air Transat is offering all Economy Class passengers an allowance of one piece of checked baggage of 30 kg, in addition to the possibility of being served glatt kosher meals on board.
Transat also offers guided tours and packages in Israel, including the Wonders of Israel and Jordan (French only); Wonders of Israel (French only); Discover...
TravelBrands is reminding agents that they have the opportunity to win 1,000,000 Loyalty Rewards points through Access.
For every online booking made through Access, agents are automatically entered for a chance to win the grand prize and subsidiary prizes.
“This contest is just one of the ways we want to thank our agents for their dedicated work,” says Frank DeMarinis, president and CEO of TravelBrands. “By using Access, the goal is to create the ultimate vacation packages for our customers and benefit our travel partners all in one platform.”
The TravelBrands Loyalty...
Sunwing is launching new direct winter service from Montreal to Acapulco, Mexico.
Flights will begin Jan. 3, 2018 and operate through March 21, 2018.
Situated in the heart of the Riviera Diamante district, Sunwing features the Resort Mundo Imperial, offering a world-class entertainment arena and outdoor esplanade complete with chic restaurants, boutiques and music venues. Guests can also take advantage of a range of sports and activities including three swimming pools, tennis courts and more.
Also available is the Princess Mundo Imperial (pictured) which offers an on-site spa,...
Air Canada Vacations (ACV) has extended its free StormGuard protection to May 31.
Applicable to select destinations in Mexico and the Caribbean, StormGuard allows clients to rebook their vacation package if the US National Hurricane Center declares a tropical storm warning within three days (72 hours) of scheduled departure. Protection typically costs $49 per person, but until the end of the month, ACV will waive the fee.
For more information on StormGuard and applicable destinations, visit...
G Adventures has launched a “Big Chill” sale offering early booking bonus savings of up to 20% across select G Expedition cruises for travellers looking to secure a place on a Norway, Arctic or Antarctic expedition in 2018/2019.
Norway trips (Scottish Islands & Norwegian Fjords, Cruise the Norwegian Fjords in Depth, Norwegian Fjords & Arctic Discovery) exploring areas such as the wild Scottish coastline and north eastern islands to the majestic Fjords of Norway are reduced by 20% when booked by July 3 with promo code 17EX020EXP01.
Arctic trips (Realm of the Polar Bear,...
More than 150 travel agents were on hand at a trade show and dinner hosted by SkyLink on May 15, 2017.
Agents had a chance to meet with a wide selection of SkyLink's suppliers, including representatives from Delta, Air France, Avianca, Turkish Airlines, Etihad, TAP Portugal, Air China, Air New Zealand, El Al, LATAM and more.
SkyLink also provided retailers with an overview of its many and varied products ranging from its TripPro self-service tool, its agency rewards program, cruises, group rates, plus four short videos produced by Baxter Travel Media and a whole lot...
Amid ongoing challenges affecting tourism to Europe, Germany posted record results for the seventh straight year with 80.8 million registered international overnights in 2016 -- up 1.1 million from the previous year, reports Ann Ruppenstein in this week's digital edition of Canadian Travel Press.
Speaking at the 43rd annual Germany Travel Mart (GTM) from May 7 to May 9 -- and hosted by Bavaria Tourism and Nuremberg Convention and Tourist Office -- Petra Hedorfer, chief executive officer of the German National Tourist Board (GNTB), said that although “we are living in turbulent...